Document Outline

• Task List
• Contents
• Getting started
  • About this guide
  • Audience
  • Acronyms
  • Symbols and conventions used in this guide
  • Related publications
  • How to get help
• SRG50 overview
  • SRG50 creation
  • SRG50 keycode activation
  • SRG50 and BCM50 features comparison
  • Supported devices
  • SRG50 terminology
  • Coordination with the main office call server
  • SRG operating modes
    • Normal mode
    • Local mode
  • SRG installation and configuration summary
  • Process map for installing and configuring an SRG
• Task summary
  • Foundation configuration
  • IP telephone configuration
  • Dialing plan configuration
  • VoIP trunk configuration
  • Call routing configuration
  • Redirection and call forward configuration
• CS 1000 considerations
  • CS 1000 and SRG terminology comparison
  • Normal and local mode overview
    • Normal mode
    • Local mode
    • Survivability
    • Recovery to normal mode
    • Testing the telephone in local mode
  • Virtual trunk capacity
  • Vacant Number Routing (VNR)
  • Bandwidth management
    • Network Bandwidth Management (NBWM)
    • Adaptive Network Bandwidth Management (ADBWM)
    • Alternative Call Routing (ACR)
  • Bandwidth management configuration: NBWM, ADBWM, and ACR
  • Emergency Services Access (ESA) configuration
  • CS 1000 information for the SRG
    • S1000 Main Office Settings panel
  • IP telephones redirection
    • IP telephones numbers and models
    • S1000 IP Terminal Details panel
    • IP telephone settings
  • Firmware upgrade
    • Supported firmware
    • Firmware upgrade procedure
• IP telephones setup and configuration
  • Registration password
  • Local mode indication
  • IP telephone codec and jitter settings
  • Telephone (DN) records configuration
  • Received numbers configuration
  • DHCP settings configuration
  • Call forwarding options
  • Configuration settings for redirected phones
  • Test Local Mode
  • Features in local mode
  • 911 Emergency Services Support
• Setting up the private VoIP network
  • Basic parameters
  • Private dialing plan
  • Meridian Customer Defined Network (MCDN)
  • QoS settings (codec, jitter buffer, and related items)
  • Network security
  • VoIP trunking configuration
    • Fallback configuration
    • Gatekeeper routing
  • Line pools
  • Call routing
  • Outgoing calls configuration
  • SRG PSTN access
    • Remote Access Package for VoIP trunks
    • PSTN destination codes configuration
  • Main office information
  • External attendant support
• PSTN access and analog devices
  • PSTN access considerations
  • Analog devices considerations
• Troubleshooting
  • IP telephone troubleshooting
  • IP terminal details
  • Probable causes for redirection failure
  • Troubleshooting fallback to local mode
  • IP telephones manual redirection
  • Cannot clear alarms using an alarm set
• Telephone features in normal and local mode
  • Normal mode
  • Local mode
    • IP Phone 1110 in Local mode
    • IP Phone 1120E in Local mode
    • IP Phone 1140E in Local mode
    • IP Phone 2001 in Local mode
    • IP Phone 2002 in Local mode
    • IP Phone 2004 in Local mode
    • IP Phone 2007 in Local mode
    • IP Phone 2033 in Local mode
    • IP 2050 Softphone in Local Mode
  • ATA extension features
• Glossary
• Index