Document Outline

• Table of Contents
• Contacts
  • Pitney Bowes Contact Information List
    • Pitney Bowes Web Sites
    • Our Help Desk
    • Postage By Phone®
    • Pitney Bowes Supplies
• Chapter 1–Specifications and Safety Information
  • What is IntelliLinkTM
    • Add Features On Demand
    • Download Postal Rate Updates
    • Keep Your System Current
  • Postal Requirements
    • Canada Post Corporation Requirements
  • The Quick Reference Guide
  • Specifications
    • Equipment
    • Material
  • Important Safety Notes
  • Important Telephone Safety Instructions !!!
• Chapter 2–What's What
  • Parts of the DM230L/DM330L System
  • Parts of the DM350L System
  • DM350L Autofeeder Control Panel
  • IntelliLinkTM Control Centre - DM230L/DM330L
  • IntelliLinkTM Control Centre - DM350L
  • Machine Features - Side, Rear of DM230L/DM330L and DM350L
• Chapter 3–Running Mail
  • Before You Begin
  • Checklist
  • The Ready Screen
  • Applying Postage and Running Mail
  • Printing Postage on an Envelope
    • Processing Lettermail on the DM230L/DM330L System without the optional weight platform
    • Mail In a Minute – Processing a Letter Using the Integrated Weigh Platform
    • Processing and Feeding Lettermail on the DM350L System
  • Printing Postage on Tape Strips
    • DM230L/DM330L: Printing Tapes
    • DM350L: Printing Tapes
    • Processing a Parcel Without Using the Optional Parcel Rate Module
    • Processing a Parcel Using the Optional Parcel Rate Module
  • Printing Postage Using Presets
    • Selecting the Normal Preset
    • Selecting a Custom Preset
  • Sealing the Envelopes Only
  • Selecting a Class or Special Service
    • Before Selecting or Changing a Class
    • Selecting or Changing a Class
    • Selecting a Postal Code or Zone
    • Selecting a Country
    • Selecting a Special Service
  • Printing an Advertisement
    • Printing an Advertisement with the Postage
    • Printing only an Advertisement - No Postage
  • Printing the Date and Time on Incoming Mail
  • Changing the Date on Your Mail
    • Advancing the Date
    • Resetting the Date and Time
  • Selecting an Account
  • Checking and Clearing the Batch Count
    • Checking the Batch Count
    • Printing a Record of this Information
    • Clearing the Batch Count
  • Viewing the Weight in Imperial Units
  • Adding or Correcting Postage
  • Printing a Statement of Mailing / Manifest
  • Test Print / Zero Dollar Indicia
• Chapter 4–System Setup
  • The Options Key: Navigating the Menus
  • Overview of Mailing System Setup
  • Adjusting the DisplayContrast
  • Setting the System Clock
    • Changing the System Date/Time
    • Setting Daylight Savings Time
    • Changing the Automatic Date Advance Time
    • Setting the Normal Preset Timer
  • Changing the Lock Code or Password
    • Changing the Lock Code
    • Changing the Password
  • Setting Up the Phone Connection
    • Choosing the Dial Method
    • Entering the Dial Prefix
    • Entering the Pitney Bowes Phone Number
    • Selecting the Modem Type
    • Entering the Modem Initialization String
    • Setting the Distributor Parameters
  • Setting Up the Postage By Phone® Refill Options
    • Enter Your Postage By Phone® Account Number
    • Setting the Default Refill Amount
    • Password Protecting the Adding Postage Process
    • Removing Funds and Purging Ink from Your System
  • Setting the Postage Funds Warnings
    • Setting the Low Funds Warning
    • Setting the High Value Warning
  • Setting Up an Attached Scale
    • Selecting the Scale Vibration Mode
    • Zero the Scale
    • Turning AutoScale On and Off
    • Setting the Scale Location Code
    • Setting the AutoClear Function
    • Setting the Clear Zone Option
    • Entering a Canada Post Contract Discount Code
  • Defining Presets
    • Storing a Current Setting
    • Viewing a Preset
    • Renaming a Preset
    • Deleting a Preset
  • Performing Updates, Add-Ons, and Enabling Features
    • Rebooting Your System after an Update or Add on
    • Using IntelliLinkTM to Check for Updates
    • Enabling Accounting or Adding more Accounts
    • Downloads from the Data Centre to Your Machine
  • Getting Information About Your Control Centre
• Chapter 5–Adding Postage
  • A Word About Refills
  • Connecting Your IntelliLinkTM Control Centre to an Analog Phone Line
  • Checking Postage Funds Available
    • Printing a Record of this Information on the DM230L/DM330L
    • Printing a Record of this Information on the DM350L
  • Checking Your Postage By Phone® Account Balance
  • Performing a Modem Refill
  • Printing a Refill Summary
• Chapter 6–Maintenance
  • Filling theMoistener
    • The DM230L/DM330L System
    • The DM350L System
  • Maintaining the Moistener
    • Removing and Cleaning the DM230L/DM330L
    • Removing and Cleaning the DM350L
  • Loading the Tape Strip Feeder
    • The DM230L/DM330L
    • The DM350L
  • Calibrating the Tape Length
  • Maintaining the Printer
    • Purging the Printhead
    • Testing Print Quality
  • Adjusting the Print Position
  • Replacing the Ink Cartridge
    • “Low Ink”
    • “Out of Ink”
  • Replacing the Printhead
• Chapter 7–Troubleshooting
  • Getting Help
    • Before You Call
  • Power Problems
  • Envelope Feeding Problems - DM230L/DM330L
  • Envelope Tape/Feeding Problems - DM350L
  • Tape Feeding Problems
  • Printing Problems
  • Display Problems
  • Moistening Problems
  • Refill Problems
  • Display Messages
  • Blink Codes
  • Postage By Phone® Error Codes
• Chapter 8–Supplies and Options
  • Supplies and Accessories
  • Options
    • Departmental Accounting
    • Printing
    • Weighing
• Appendix A–Reports
  • Overview of Reports
  • Accessing Reports
    • Account Reports
    • Refill Summary
    • Configuration Report
    • Error Report
    • Meter Setup Report
• Appendix B–Accounting Setup
  • Overview of Accounting
  • Setting Up Accounts
  • Selecting Accounting Status
  • Creating an Account
  • Changing an Account
  • Deleting an Account
  • Clearing All Accounts
  • Enabling Passwords
  • Enabling the Clear Individual Accounts Feature
• Index