Document Outline

• Consumables Information
  • L5035 Multifunction Printer
  • User’s Manual
    • 1. Authorized Use. You agree to accept a non-exclusive license to use the Software resident in th...
    • 2. Restrictions.
      • a. To protect the proprietary rights of Printronix, Inc., you agree to maintain the Software Prod...
      • b. You agree not to duplicate or copy the Software Product.
      • c. You shall not sublicense, sell, lease, or otherwise transfer all or any portion of the Softwar...
      • d. You may not modify or prepare derivative works of the Software Product.
      • e. You may not transmit the Software Product over a network, by telephone, or electronically usin...
      • f. You agree to keep confidential and use your best efforts to prevent and protect the contents o...
    • 3. Transfer. You may transfer the Software Product with the printer, but only if the recipient ag...
    • 1. THE PARTIES AGREE THAT ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNE...
    • 2. IN NO EVENT WILL PRINTRONIX, INC. BE LIABLE FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION...
    • 3. Printronix, Inc. will not be liable for any loss or damage caused by delay in furnishing a Sof...
    • 4. Our entire liability and your exclusive remedies for our liability of any kind (including liab...
    • 5. California law governs this Agreement.
• Communication Notices
  • Trademark Acknowledgements
    • 1 Introduction 19
    • 2 Initial Setup 29
    • 3 Printer Configuration 53
    • 4 Consumables Replacement 123
    • 5 Scheduled Maintenance 151
    • 6 Troubleshooting 197
    • A Maintenance Log Sheets 225
    • B Specifications 235
    • C Host I/O Interfaces 245
• 1 Introduction
  • About This Manual
    • Safety Notices And Special Information
    • WARNING
    • CAUTION
    • IMPORTANT
      • Control Panel Keys And Display Messages
  • General Safety Precautions
  • Safety Label Locations And Printer Views
    • 1) Face Down Paper Output Tray
    • 2) Top Cover
    • 3) Front Upper Cover
    • 4) Power Paper Stacker(Optional)
    • 5) Top Cover
    • 6) Cut Sheet Paper Input Cassette (Optional)
    • 7) Power Switch
    • 8) CAUTION
    • 9) Host I/O Connections
    • 10) Fanfold Paper
    • 11) Control Panel
    • 12) Front Upper Cover
    • 13) Rear Cover
    • 14) CAUTION
    • 15) Face Up Paper Output Tray
    • Figure 1 : Front and Side Views
      • 1) Front Upper Cover
      • 2) CAUTION
      • 3) CAUTION
      • 4) WARNING
      • 5) Open/Close Button
    • Figure 2 : Front View with Front Upper Cover Open
      • 1) Fuser Unit
      • 2) Cleaning Unit
      • 3) Discharge LED (not visible)
      • 4) Main Charger
      • 5) Toner Cartridge
      • 6) Optional Cut Sheet Feeder Unit
      • 7) Control Panel
      • 8) Developing Unit
      • 9) Waste Toner Recovery Unit
      • 10) Transport Unit
      • 11) Smoke Filter Box
      • 12) Power Supply for Flash Lamp
    • Figure 3 : Front View with Front Covers Removed
      • 1) Power Switch
      • 2) CAUTION
      • 3) Parallel Port
      • 4) 232/422 Switch
      • 5) Diagnostic Port
      • 6) Serial Port
      • 7) Optional Coax/ Twinax Port
    • Figure 4 : Rear Cover
  • About The Printer
    • Features
    • Emulations
    • Fonts And Forms
• 2 Initial Setup
  • Installation Overview
  • Loading Paper
    • Loading Fanfold Paper
      • 1. If your printer has the optional power paper stacker installed, set the stacker page length ad...
      • 2. Place the fanfold paper box under the tractor unit with the first paper fold toward the printer.
    • IMPORTANT
      • 1) Tractor Unit
      • 2) Lower Paper Guides
      • 3) First paper fold is toward printer
      • 3. Pass the leading edge of the paper between the lower paper guides, as shown in the illustratio...
    • IMPORTANT
      • 1) Tractor Pins
      • 2) Tractor Lock
      • 3) Tractor Gate
      • 4. Unlock only the right tractor by pushing forward on the tractor lock.
      • 5. Open the left and right tractor gates and place the paper about half-way onto the tractor pins.
    • IMPORTANT
      • 6. Close the left tractor gate.
      • 7. Move the right tractor to the left or right until its pins line up with the holes in the right...
      • 8. Tension the paper by moving the right tractor slightly outward and lock the right tractor with...
      • 9. If you are reloading paper following a “FAN-FOLD PAPER EMPTY” message with the printer power o...
      • Loading Cut Sheet Paper (Option)
        • 1. Pull out the paper cassette and remove its cover.
        • 2. Load the new paper uniformly in the cassette, making sure the leading edge of the paper is at ...
          • 1) Cassette Cover
          • 2) Cassette
        • 3. Cover the cassette and insert it into the printer, making sure it is completely seated. If the...
        • 4. If you are reloading paper following a “CUT-SHEET PAPER EMPTY” message with the printer power ...
        • Changing Cassette Paper Size (Optional Procedure)
          • 1) IPS (Paper Size Insert) 12/22
          • 2) IPS 11/21
          • 3) IPS 10/20
        • Cut Sheet Tray Linking
        • Variable Tray Width
        • Variable Tray Length
  • Powering On The Printer
    • 1) Power Switch
    • 1. Plug the printer into a 200, 220, or 240 VAC, 30 Amp, 50-60 Hz power source as shown on the re...
    • 2. Turn on the printer by setting the power switch to | (on).
    • 3. Note that when you power on the printer, the following occur:
      • a. The printer reads the emulation and displays the message: “B0: Printer Boot Please Wait...”
      • b. The ONLINE indicator lights continuously and STAND BY goes out.
    • Power Paper Stacker (Option)
      • Safety Feature
  • Parts Of The Power Stacker
    • 1) AUTO Key
    • 2) STOP Key
    • 3) DOWN Key
    • 4) HEAVY Key
    • 5) Hook
    • 6) Head/Tail Length Measuring Gauge (in inches)
    • 7) Elevator
    • 8) Safety Stop Bar (not visible in figure)
    • 9) Top/Bottom Adjust Knob
    • Stacker Operation Keys
  • Setting The Stacker Page Length
  • Setting The Printer Page Length
    • Removing Paper
      • 1. After a print job, press the PAGE EJECT key on the printer control panel.
      • 2. Tear the paper at the perforation.
      • 3. Press the DOWN key on the stacker to lower the elevator.
      • 4. Press the STOP key on the stacker when the elevator is about half-way down.
      • 5. Remove the completed print job from the elevator, and do one of the following:
      • 6. If necessary, you may change the paper mode at this point, by pressing the HEAVY key. ON equal...
      • 7. If the printer reports an error which requires the paper path to be cleared, be sure to reload...
    • CAUTION
      • 8. Press the AUTO key on the stacker to automatically resume operation.
      • Stacker Full
        • 1. When the stacker becomes full, the printer automatically separates the paper at the perforatio...
        • 2. Press the DOWN key on the stacker.
        • 3. Remove all paper from the stacker elevator.
        • 4. Press the AUTO key on the stacker to resume operation.
        • 5. Press the CLEAR key on the printer control panel, to clear the fault message and place the pri...
        • 6. Check paper input to the printer to insure the first paper perforation is facing the printer a...
        • 7. If the Reprint on Fault option is enabled in the Paper Control menu, the printer reprints the ...
        • 8. Press the ONLINE key on the printer control panel, to place the printer online.
  • Using The Control Panel
    • 1) Status Indicators
    • 2) Liquid Crystal Display (LCD)
    • 3) Paper Path Diagram
    • 4) Function Keys
    • Liquid Crystal Display (LCD)
      • Status Indicators
    • LINE SYNC
    • SYS AVAIL
    • JOB IN PROCESS
    • STAND BY
    • IMPORTANT
      • ONLINE
      • FAULT
      • Function Keys
      • ONLINE Key
      • CLEAR Key
      • TEST Key
      • SHIFT Key
      • PAGE EJECT Key
    • IMPORTANT
      • ENTER Key
      • CANCEL Key
      • UP And DOWN Keys
      • NEXT And PREV Keys
• 3 Printer Configuration
  • Printer Configuration
    • IMPORTANT
      • Unlocking And Locking The Configuration Menu
      • Unlocking The Configuration Menu
        • 1. Place the printer offline
        • 2. Unlock the ENTER key (the LCD message appears briefly).
        • 3. From this point, either print or modify your current configuration.
      • Locking The Configuration Menu
        • 1. At any place within the menu, you can lock the ENTER key.
        • 2. Place the printer online. The second line of the LCD varies, depending on the emulation.
      • Moving Within The Configuration Menu
      • Printing The Current Configuration
        • 1. Place the printer off line.
        • 2. Unlock the ENTER key.
        • 3. Select Config. Control.
        • 4. Scroll through the Config. Control menu until you reach Print Config.
        • 5. Select Print Config.
        • 6. Select the current option.
        • 7. The STANDBY light flashes, and the printer prints the specified configuration.
        • 8. Lock the ENTER key.
        • 9. Place the printer online.
      • Factory Settings
        • Table 1 . Factory and Configuration Parameters
      • Changing Printer Configurations
        • 1. Place the printer offline.
        • 2. Unlock the ENTER key.
        • 3. Scroll through the menu until you reach the appropriate menu.
        • 4. Select the menu to access available parameters or submenus.
        • 5. Scroll through the submenus or parameters until you reach the one you want.
        • 6. Select this submenu parameter to access the value options.
        • 7. Scroll through the submenu options until you reach the desired value.
        • 8. Select the parameter to access the value options.
        • 9. Scroll through the parameter value options until you reach the desired value.
        • 10. Select the current value.
        • 11. Continue doing this to make other changes as needed. At any time press UP to return to a high...
        • 12. Lock the ENTER key.
        • 13. Do one of the following to save your changes:
      • Saving Configurations
    • IMPORTANT
      • 1. Place the printer offline.
      • 2. Unlock the ENTER key.
      • 3. Scroll through the menu until you reach the appropriate selection.
      • 4. Select the Config. Control menu.
      • 5. Scroll through the Config. Control menu until you reach “Save Config.”
      • 6. Select Save Config.
      • 7. Scroll through the options (1-8) until you reach the desired value.
      • 8. Select the current value. An asterisk appears next to it.
      • 9. Lock the ENTER key.
      • 10. Place the printer online (LCD depends on printer emulation).
      • Configuration Menus
      • Paper Control Menu
        • Image Width
        • Form Length
        • Paper Length
        • Paper Selection
        • Cut Sheet Output
        • Fanfold Output
        • Horizontal Image Shift
        • Vertical Image Shift
        • Toner
        • Reprint on Fault
        • Paper Type
        • Burst on Eject
        • Tray Linking
        • Variable Tray Width
        • Variable Tray Length
        • No Back Feed
      • Mode Menu
      • Config. Control Menu
        • Load Configuration
        • Save Configuration
        • Print Configuration
        • Delete Configuration
        • Power-up Configuration
        • Protect Configs.
      • Host Interface Menu
      • Centronics Parameters
        • Data Bit 8
        • Paper Inst (Instruction) Line
        • Data Polarity
        • Strobe Polarity
        • ACK Polarity
        • Busy Polarity
        • Slct (Select) Polarity
        • Fault Polarity
        • Paper Inst (Instruction) Polarity
        • PE (Paper Empty) Polarity
        • NFAULT/PE Ctl
      • Dataproducts Parameters
        • Data Bit 8
        • Paper Inst (Instruction) Line
        • Data Polarity
        • Strobe Polarity
        • Data Req (Request) Polarity
        • Ready Polarity
        • Online Polarity
        • Paper Inst (Instruction) Polarity
      • Serial Parameters (RS-232 And RS-422)
        • Host Protocol
        • XON/XOFF
        • ETX/ACK
        • ACK/NAK
        • ENQ/ACK
        • SERIES 1, 1 CH
        • SERIES 1, 2 CH
        • Baud Rate
        • Data Bits
        • Stop Bits
        • Parity
        • DTR Function
        • RTS Function
        • DTR Polarity
        • RTS Polarity
        • Buffer Size
        • Number (of) Buffers
        • FIFO Trigger
        • Diagnostic
        • Series 1 Poll
        • Series 1 Delay
        • Series 1 Idle
      • Miscellaneous Menu
        • Alarm
        • Power-up State
        • Hex Dump Mode
    • Figure 5 . Sample Hex Dump
      • PTX SETUP Options
      • Setup Parse
      • Setup SFCC
      • Display Language
      • File System
      • View Files
      • Delete Files
      • Optimize and Reboot
      • Print File List
      • Font Memory Menu
        • Activating Font Memory Options
          • 1. Save your configuration changes. See the Config. Control menu option “Saving Configurations” o...
          • 2. Change the power-up configuration to match the configuration you just saved. See the Config. C...
          • 3. Turn the printer power off and then on again.
        • Max Char Memory
        • Max Cache Memory
        • Max Cache Size
        • Max Cached Char
        • Max Fonts Loaded
        • Font Weight
        • Installed Fonts
      • Test Print Menu
        • Test Pattern
        • Number of Pages
        • Start Test
      • Print Statistics Menu
        • System Memory
        • Printer Life
      • Maintenance Menu
        • User Maint
        • Tech Service
      • Virtual Printer Menu
        • Virtual Printer
      • Loading Flash Memory (If Equipped)
  • The CNVT2FLS Utility Program
    • 1. Create a directory on the hard drive and copy the CNVT2FLS utility to that directory.
    • 2. Copy all of the files to be converted to the directory where the CNVT2FLS utility resides.
    • 3. Change to the drive and directory where the CNVT2FLS utility resides.
    • 4. To display a brief help message, at the DOS prompt, enter the command name CNVT2FLS with no pa...
    • IMPORTANT
    • IMPORTANT
      • 5. To convert a font file, enter the following at the DOS prompt on the computer, for example: CN...
      • 6. Repeat step 5 for any additional font files to be converted.
      • 7. To convert a setup file, enter the following at the DOS prompt, for example: CNVT2FLS setup.pt...
      • 8. Repeat step 7 for any additional setup files to be converted.
      • 9. To convert other kinds of files (a logo or form file, for example), enter the following at the...
      • 10. Repeat step 9 for any additional logo and form files to be converted.
      • 11. Proceed to the next section to download the converted files.
    • IMPORTANT
  • Downloading Into Flash Memory
    • CAUTION
    • CAUTION
      • 1. If you plan to download any logo, form, TIFF, setup, or font files into the printer, you must ...
      • 2. Take the printer offline by pressing the ONLINE key.
      • 3. Make a printout of all saved configurations for the currently- selected virtual printer. (Inst...
      • 4. Switch to the other virtual printer and press the ENTER key on the printer control panel. (For...
      • 5. Wait until the printer has completely switched to the virtual printer you selected.
      • 6. Make a printout of all saved configurations for the currently- selected virtual printer. (You ...
      • 7. Set the printer power switch to O (off).
      • 8. If the printer is already connected to the parallel port of an IBM- compatible computer that i...
      • 9. Unplug the printer AC power plug from its electrical outlet.
      • 10. Disconnect all data input cables from the printer interface.
      • 11. Connect a parallel data cable to the default parallel port (LPT1) of an IBM-compatible comput...
      • 12. Connect the parallel data cable to the parallel port of the printer.
      • 13. Plug the printer AC power plug into its electrical outlet.
      • 14. Power on the computer.
      • 15. Set the printer power switch to | (on).
      • 16. If you have no emulation software to install and you are installing only logo, form, TIFF, se...
      • 17. Switch to the virtual printer where you want to download the new emulation software (also kno...
      • 18. Set the printer power switch to O (off).
      • 19. If the emulation you are installing is supplied on a single diskette, skip to step 32. If the...
      • 20. Create a directory on your computer hard drive where you will store the recombined files from...
      • 21. Make the newly-created directory the “active” directory by typing the following at the DOS pr...
      • 22. Insert the last emulation diskette in the series (e.g., 2 of 2, 3 of 3, etc.) into diskette d...
      • 23. Get the name of the compressed emulation file on the diskette by typing the following at the ...
      • 24. At the DOS prompt type: A:\PKUNZIP A:\part_num where part_num is the six digit number you not...
      • 25. The PKUNZIP program will execute, and the following message will appear on the computer scree...
      • 26. Remove the diskette in the disk drive and insert the diskette labeled Disk 1 of 2 (or 1 of 3,...
      • 27. Press the <Return> key on the computer. After the file is expanded to the hard drive, the fol...
      • 28. Remove the diskette in the disk drive and insert the diskette labeled Disk 2 of 2 (or 2 of 3,...
      • 29. Press the <Return> key on the computer. If there are only two diskettes for the emulation, yo...
      • 30. Type the following at the DOS prompt: DIR <Return> You will see a directory listing containin...
      • 31. Skip to step 35.
      • 32. Insert the emulation diskette into diskette drive A (or B) of the computer.
      • 33. Make the diskette drive the active drive by typing the following at the DOS prompt: A: <Retur...
      • 34. Get the name of the emulation file on the diskette by listing the contents of the diskette; a...
      • 35. On the printer control panel, press and hold down the ONLINE + PAGE EJECT keys. Without relea...
      • 36. When you see “WAITING FOR FILE DOWNLOAD” on the LCD, release the ONLINE and PAGE EJECT keys.
      • 37. At the DOS prompt on the computer type, for example: 123456.exe -pb <Return> where 123456.exe...
      • 38. If there is an existing emulation in the selected virtual printer, you will be asked to confi...
      • 39. While the file is being copied into memory, the printer LCD informs you of the load process a...
      • 40. Wait until the new program has successfully loaded into printer memory.
      • 41. If you have another emulation to install, go back to step 17.
      • 42. If you have any additional software to install (logo, form, TIFF, setup, or font files), cont...
      • 43. Switch to the virtual printer where you want to download the new software (also known as sele...
      • 44. Set the printer power switch to O (off).
      • 45. On the printer control panel, press and hold down the ONLINE + PAGE EJECT keys. Without relea...
      • 46. When you see “WAITING FOR FILE DOWNLOAD” on the LCD, release the ONLINE and PAGE EJECT keys.
      • 47. If the software to be installed is already on the hard drive, change to the drive and directo...
      • 48. Insert the diskette containing the software to be installed into diskette drive A (or B) of t...
      • 49. Make the diskette drive the active drive by typing the following at the DOS prompt: A: <Retur...
      • 50. Get the names of all of the logo, form, TIFF, setup, and font files that you want to download...
      • 51. Download the files to the printer by using the DOS copy command. You can download the files o...
      • 52. While the files are being copied into memory, the printer LCD informs you of the load process...
      • 53. Wait until the new files have successfully loaded into printer memory.
      • 54. If you have any more software to install (logo, form, TIFF, setup, or font files), go back to...
      • 55. When all of the new software has successfully loaded into memory and the printer has reset it...
      • 56. Remove the diskette(s) from the computer and store them with the printer.
      • 57. If you had to install a parallel data cable to the computer and printer in step 11, continue ...
      • 58. Unplug the printer AC power plug from its electrical outlet.
      • 59. Power off the computer.
      • 60. Disconnect the parallel data cable from the computer and from the printer.
      • 61. Reconnect the customer’s data input cable(s) to the printer, if required.
      • 62. Plug the printer AC power plug into its electrical outlet.
      • 63. Set the printer power switch to | (on).
      • 64. Using the configuration printouts you made in step 3 and step 6, restore the printer configur...
      • Flash Messages
        • Table 2 . Flash Messages
• 4 Consumables Replacement
  • Consumable Replacement
    • Replacement Intervals
    • Replacing The Toner Cartridge
      • Opening The Front Cover
        • 1. Take the printer offline.
        • 2. When paper motion stops, wait 15 seconds, then open the printer front upper cover.
          • 1) Open/Close Button
          • 2) Front Cover
        • 3. Rotate the old toner cartridge counterclockwise until the notch is aligned with the pin in the...
          • 1) Toner Cartridge
          • 2) Positioning Pin
          • 3) Notch
        • 4. Put the old cartridge into a plastic bag and discard it.
        • 5. Keep the new toner cartridge in its package. Holding it level, shake it back and forth several...
          • 1) Toner Cartridge
        • 6. Remove the new toner cartridge from its package.
        • 7. With the cover tape facing up, begin inserting the cartridge into the toner hopper, and slowly...
          • 1) Toner Hopper
          • 2) Cover Tape
          • 3) Notch
          • 4) Pin
        • 8. Fit the notch to the pin on the developing unit. Push the new toner cartridge as far as possib...
        • 9. Rotate the cartridge clockwise until it stops.
          • 1) Toner Cartridge
        • 10. If any toner has spilled, remove it with wet tissue paper or a toner vacuum.
        • 11. Close the front upper cover.
    • Replacing The Waste Toner Bottle
      • 1. When paper motion stops, wait 15 seconds, then open the printer front upper cover. (See page 1...
      • 2. Lower the lever, pull the green handle toward you, and open the waste toner recovery unit.
        • 1) Waste Toner Recovery Unit
        • 2) Green Handle
        • 3) Opening Lever
      • 3. Remove the cap from the outside of the waste toner bottle, and cap the toner bottle.
        • 1) Cap
        • 2) Waste Toner Bottle
      • 4. Remove the waste toner bottle from the unit and discard it.
      • 5. Install a new waste toner bottle.
      • 6. Close the printer front cover.
      • 7. Clear Error 28, “Waste Toner Full,” as follows:
        • a. Press CLEAR.
        • b. Unlock the configuration menu by pressing the UP + DOWN keys at the same time.
        • c. Enter the configuration menu and select the Paper Control menu.
        • d. Select the "Reset Toner Full" option and press ENTER.
        • e. Exit the configuration menu.
        • f. Press ONLINE.
    • Installing The Photoreceptor Drum
    • CAUTION
      • 1. Turn the power switch OFF.
      • 2. Open the printer front upper cover. (See page 124.)
      • 3. Open the waste toner recovery unit by pushing downward on the lever. Pull the green handle and...
        • 1) Waste Toner Recovery Unit
        • 2) Green Handle
        • 3) Opening Lever
      • 4. Remove the three thumbscrews on the upper inner cover. Then remove the cover.
        • 1) Upper Inner Cover
        • 2) Thumbscrews (3)
    • CAUTION
      • 5. Rotate the developing unit lever fully clockwise so that it is pointing straight up (to separa...
        • 1) Lever
      • 6. Remove the developing unit by holding the lever in one hand and pulling the developing unit pa...
        • 1) Hanger
      • 7. With the other hand, grasp the hanger and remove the developing unit from the printer.
      • 8. Vacuum any spilled toner.
    • CAUTION
      • 9. Rotate the transfer elevator drive shaft counterclockwise. Watch the charger movement:
        • a. If the charger starts to move up, it is already in the down position.
        • b. If the charger starts to move down, continue to rotate the drive shaft until the charger reach...
          • 1) Transfer Charger
          • 2) Transfer Elevator Drive Shaft
      • 10. Lower the transport unit by turning the green lever on the transport unit to the left.
        • 1) Green Lever
      • 11. Loosen the three thumbscrews securing the drum plate and remove the drum plate.
        • 1) Drum Plate
        • 2) Thumbscrews (3)
        • 3) Screws (2)
        • 4) Lower Inner Cover
      • 12. Remove the two screws on the lower inner cover. Then remove the cover.
      • 13. Remove the nut from the end of the drum shaft.
        • 1) Nut
      • 14. Screw the drum auxiliary rod onto the drum shaft.
        • 1) Drum Auxiliary Rod
    • CAUTION
      • 15. Carefully pull the old drum outward along the drum auxiliary rod. Hold the front and back end...
        • 1) Drum
      • 16. Pack the old drum for shipment using the original packaging material, and close the cover of ...
      • 17. Wipe the drum shaft clean with a cloth.
    • CAUTION
      • 18. Remove the new photoreceptor drum from its package. Do not discard the packaging material, as...
      • 19. Using both hands, carefully slide the drum onto the drum auxiliary rod. When the drum reaches...
    • CAUTION
      • 20. When the drum is fully inserted into the printer, the end of the drum will be slightly recess...
    • CAUTION
      • 21. Remove the drum auxiliary rod from the drum shaft.
      • 22. Install the nut and tighten it securely by hand on the drum shaft.
      • 23. Install the lower inner cover and secure it with the two screws removed earlier.
      • 24. Install the drum plate and tighten the thumbscrews. While installing the drum plate, place yo...
      • 25. After installing the drum plate, visually verify good electrical contact between the copper g...
      • 26. Install the developing unit.(See page 140.)
      • 27. Raise the transport unit by reversing step 10.
      • 28. Install the upper inner cover and tighten the thumbscrews.
      • 29. Close the waste toner recovery unit and ensure that it latches.
      • 30. Close the printer front cover.
      • Proper Disposal Of A Drum Unit
      • Developing Unit Installation
    • CAUTION
      • 1. On the developing unit, rotate the lever fully clockwise so that it is pointing straight up.
        • 1) Guide Rail
        • 2) Hanger
        • 3) Lever
      • 2. Holding the lever in one hand and the hanger in the other hand, insert the developing unit on ...
      • 3. Rotate the hanger to the right so that it rests against the developing unit, and push the deve...
      • 4. Rotate the developing roller knob counterclockwise until the unit drops into its final resting...
        • 1) Positioning Pin
        • 2) Lever
        • 3) Developing Roller Knob
      • 5. Rotate the developing unit lever fully counterclockwise to lock the developing unit in place.
      • 6. Install the upper inner cover, and secure it with the three thumbscrews.
        • 1) Upper Inner Cover
        • 2) Thumbscrews (3)
      • 7. Close the waste toner recovery unit and ensure that it latches.
      • 8. Close the printer front cover.
      • Replacing The Developer
        • 1) Toner Cartridge
        • 2) Toner Hopper
        • 3) Auger
        • 4) Toner Sensor
        • 5) Developing Tank
        • 6) Developing Roller
        • 7) Toner Supply Roller
        • 8) Screws
        • 9) Cover
        • 10) Developing Unit
    • IMPORTANT
      • Developing Unit Removal
        • 1. Turn the power switch OFF.
        • 2. Prepare a plastic bag in which the developing unit can be placed.
        • 3. Remove the developing unit from the printer. (See page 147.)
        • 4. Place the developing unit in the plastic bag.
        • 5. Turn the toner cartridge knob counterclockwise until it stops, then remove the cartridge from ...
          • 1) Toner Cartridge
          • 2) Toner Cartridge Knob
          • 3) Cover
          • 4) Screw (3)
          • 5) Developing Unit
        • 6. Remove the three screws on the developing unit cover and remove the cover.
          • 1) Toner Spray-Guard Brush
    • CAUTION
      • 7. With the developing unit held in the plastic bag, do the following:
        • a. Remove the developer and toner in the toner hopper by gently shaking the developing unit up an...
        • b. Rotate the developing unit and gently shake it, to allow any remaining developer or toner to f...
      • 8. Remove the developing unit from the plastic bag and place it on a protected surface.
      • 9. Remove any developer and toner which remains on the toner supply roller and the auger by vacuu...
      • 10. Vacuum the toner from the toner spray-guard brush on the developing unit.
      • 11. Shake the new developer bottle several times, remove the bottle cap, and screw the nozzle tig...
      • 12. While rotating the developing roller knob counterclockwise, evenly pour the entire bottle of ...
        • 1) Developer Bottle
        • 2) Developing Roller Knob
      • 13. Replace the cover and tighten the screws.
    • IMPORTANT
      • 14. Install the developing unit into the printer (see step 1 through step 8, starting on page 140).
      • Replacing The Developing Unit
    • CAUTION
      • Developing Unit Removal
        • 1. Turn the power switch OFF.
        • 2. Open the printer front upper cover. (See page 124.)
        • 3. Open the waste toner recovery unit by pushing downward on the opening lever. Pull the green ha...
          • 1) Waste Toner Recovery Unit
          • 2) Green Handle
          • 3) Opening Lever
        • 4. Remove the three thumbscrews and the upper inner cover.
          • 1) Upper Inner Cover
          • 2) Thumbscrews
    • CAUTION
      • 5. Rotate the developing unit lever fully clockwise so that it is pointing straight up (to separa...
        • 1) Lever
      • 6. Remove the developing unit by holding the lever in one hand and pulling the developing unit pa...
      • 7. With your other hand, grasp the hanger and remove the developing unit from the printer.
        • 1) Hanger
      • 8. Place the old developing unit in a plastic bag and dispose of it properly.
      • 9. Vacuum any spilled toner.
      • 10. Remove a new developing unit from its package, and add developer to the unit.
• 5 Scheduled Maintenance
  • Maintaining Print Quality
    • 1. Do a General Cleaning. (See page 164.)
    • 2. Clean the main charger, precharger, and transfer charger. For cleaning instructions, see page ...
    • 3. If print quality problems occur, clean the following areas (see page 152 for tool part numbers):
      • a. Clean the drum with the drum freshener (only when smears appear on print samples due to the dr...
      • b. Clean the LED array and the SELFOC® lens (LED print head) with the Toraysee™ cloth.
      • c. Clean the fuser cover glass with a razor blade or the cover glass scraper.
  • Maintenance Tools
  • Service Level Page Counts
    • IMPORTANT
  • Clearing Service Level Messages
  • Maintenance Schedules
    • User Cleaning Schedule
      • Table 3 . Parts You Must Clean
    • User Replacement Schedule
      • Table 4 . Parts You Can Replace
    • Tech Service Replacement Schedule
      • Table 5 . Parts The Service Provider Replaces
    • WARNING
  • General Cleaning
    • Cleaning
    • CAUTION
      • 1. Turn the power switch OFF.
      • 2. Open the printer front upper cover. (See page 124.)
      • 3. Inside the front cover, vacuum up the toner, paper dust, etc.
      • 4. On the waste toner recovery unit, press the Open lever down. Pull the handle toward you and op...
      • 5. Vacuum the developing unit and toner hopper.
      • 6. Vacuum the cleaning unit.
      • 7. Vacuum the fuser unit.
      • 8. Vacuum the lamp housing filter on the underside of the fuser unit.
    • CAUTION
      • 9. Rotate the transfer elevator drive shaft counterclockwise. Watch the charger movement:
        • a. If the charger starts to move up, it is already in the down position.
        • b. If the charger starts to move down, continue to rotate the drive shaft until the charger reach...
          • 1) Transfer Charger
          • 2) Transfer Elevator Drive Shaft
      • 10. Lower the transport unit by turning down on the green lever on the transport unit to the left.
      • 11. Pull the transport unit toward you until it stops.
      • 12. Using a vacuum, clean the toner, paper dust, etc. Be sure to clean under the transport unit a...
      • 13. Wipe off the dirt on the transport surface with wet tissue paper.
      • 14. Using an ammonia-based wax-free cleaner or rubbing alcohol, clean the belts to remove residue...
      • 15. After cleaning, return the transport unit to its original position (push it into the printer ...
        • 1) Transport Surface
      • 16. Using a vacuum, clean the toner, paper dust, etc. in the tractor area.
        • 1) Tractor
      • 17. Open the paper guide by pressing the green lever down.
        • 1) Paper Guide
        • 2) Green Lever
      • 18. Open the lid on the top cover.
      • 19. Open the paper guide by pressing the guide lever down.
      • 20. Using a vacuum, clean the paper dust, etc. inside the paper guide.
        • 1) Paper Guide
      • Cleaning The Chargers
        • 1. Turn the power switch OFF.
        • 2. Open the printer front upper cover. (see page 124)
        • 3. Loosen the thumbscrew and remove the main charger by pulling it toward you.
          • 1) Thumbscrew
          • 2) Main Charger
        • 4. Place the main charger on a flat, clean work surface.
    • CAUTION
      • 5. Using the brush cleaner (listed on page 152), clean the exposed side of the charger grid and t...
        • 1) Brush Cleaner
        • 2) Charger Grid
        • 3) Main Charger
      • 6. Position the main charger with the charger grid up and the front end of the charger toward you...
        • a. While pressing the front retaining tab toward the rear of the charger, unhook the rear end of ...
        • b. Release the front retaining tab, then remove the charger grid from it.
          • 1) Front Retaining Tab (Inset Drawing)
          • 2) Charger Grid
          • 3) Front Retaining Tab
          • 4) Main Charger
          • 5) Rear Retaining Tab
      • 7. Using the brush cleaner, clean both sides of the charger grid, as shown below.
        • 1) Brush Cleaner
        • 2) Charger Grid
      • 8. Using the wire cleaner (listed on page 152), clean the two wires in the main charger, as shown...
        • 1) Wire Cleaner
        • 2) Main Charger
      • 9. Install the charger grid.
      • 10. Return the main charger to its original position. Fasten the main charger screw to secure it.
      • 11. Open the waste toner recovery unit.
      • 12. Loosen the thumbscrews (2), precharger screw and transfer/ separator charger screw, and remov...
        • 1) Thumbscrews
        • 2) Transfer/Separator Charger
        • 3) Precharger
      • 13. Place the chargers on a flat, clean work surface.
    • CAUTION
      • 14. Using the brush cleaner and the wire cleaner, clean the chargers by removing the dust and dir...
      • 15. After cleaning, return the chargers to their original positions. Fasten the charger screws to...
      • Cleaning The Fuser Unit Cover Glass
    • CAUTION
      • 1. Turn the power switch OFF.
      • 2. Open the printer front upper cover. (See page 124.)
    • CAUTION
      • 3. Rotate the transfer elevator drive shaft counterclockwise. Watch the charger movement:
        • a. If the charger starts to move up, it is already in the down position.
        • b. If the charger starts to move down, continue to rotate the drive shaft until the charger reach...
          • 1) Transfer Charger
          • 2) Transfer Elevator Drive Shaft
      • 4. Lower the transport unit by turning the green lever on the transport unit to the left.
        • 1) Holding Plate
        • 2) Thumbscrew
        • 3) Green Lever
        • 4) Fuser Unit
        • 5) Thumbscrew (2 places not visible)
      • 5. Loosen the thumbscrews on the right and left fuser unit holding plates.
      • 6. Grasp the handle and pull out the fuser unit until the second handle is visible.
      • 7. Grasp the second handle with your other hand and remove the fuser from the printer.
      • 8. Place the fuser on a clean, flat surface with the cover glass facing up. Do not scratch or pla...
    • CAUTION
      • 9. Using the fuser cover glass scraper (listed on page 152), remove the dirt and toner buildup on...
        • 1) Scraper
      • 10. Wipe away any remaining toner or dirt with a Toraysee cloth (listed on page 152).
      • 11. Remove the two screws that secure the lamp duct filter unit to the fuser, then remove the lam...
        • 1) Foam Gasket
        • 2) Screw (4)
        • 3) Filter Holding Plate
        • 4) Lamp Filter (Air Filter)
        • 5) Lamp Duct Filter Unit
      • 12. Remove the two screws that secure the filter holding plate to the lamp duct filter unit, then...
      • 13. Vacuum the lamp filter, then reinstall it.
      • 14. Vacuum any paper dust from the printer frame.
      • 15. Aligning the guide pins in the screw bracket with the holes in the side frame of the printer,...
      • Cleaning The Cut Sheet Option Rollers
        • 1. Turn the power switch OFF.
        • 2. Remove the upper and lower paper cassettes from the printer.
          • 1) Upper Pickup Roller Unit
          • 2) Lower Pickup Roller Unit
        • 3. There are two pickup roller units (upper and lower) located at the back of the cassette openin...
          • 1) Green Thumbscrew
        • 4. On the lower roller unit, loosen the green thumb screw. Slide the unit to the left, and pull t...
        • 5. Wipe off the dirt on the pickup rollers with a Toraysee cloth (listed on page 152). Remove any...
          • 1) Roller
        • 6. Install the upper and lower pickup roller units:
          • a. Align the shaft pin with the slot in the coupling, and align the alignment pin on the unit wit...
          • b. Tighten the green thumb screw.
            • 1) Hole in Frame
            • 2) Coupling
            • 3) Shaft Pin
            • 4) Alignment Pin
        • 7. There are two reverse roller units (upper and lower) located at the back of the cassette openi...
          • 1) Upper Reverse Roller Unit
          • 2) Lower Reverse Roller Unit
        • 8. On the lower reverse roller unit, loosen the green thumb screw. Remove the roller unit by movi...
          • 1) Thumbscrews
        • 9. Wipe off the dirt on the reverse rollers with a Toraysee cloth (listed on page 152). Remove an...
          • 1) Roller
        • 10. Install the upper and lower reverse roller units:
          • a. Align the shaft pin with the slot in the coupling, and align the alignment pin on the unit wit...
          • b. Tighten the green thumb screw.
            • 1) Hole in Frame
            • 2) Shaft Pin
            • 3) Alignment Pin
            • 4) Coupling
        • 11. Install the upper and lower paper cassettes into the printer.
  • Major Cleaning
    • Cleaning
      • 1. Turn the power switch OFF.
      • 2. Open the printer front upper cover. (See page 124.)
      • 3. Open the waste toner recovery unit by pushing downward on the lever. Pull the green handle and...
        • 1) Waste Toner Recovery Unit
        • 2) Green Handle
        • 3) Opening Lever
      • 4. Remove three thumbscrews on the upper inner cover. Then remove the cover.
        • 1) Upper Inner Cover
        • 2) Thumbscrews (3)
      • 5. Loosen the three thumbscrews securing the drum plate and remove the drum plate.
    • CAUTION
      • 1) Thumbscrews (3)
      • 2) Drum Plate
      • 3) Cleaning Unit Handle
      • 6. Remove the cleaning unit by grasping its handle and pulling it toward you.
      • 7. Vacuum the brush on the cleaning unit. Turn the end of the shaft to rotate the brush. Continue...
        • 1) Cleaning Unit
        • 2) Cleaning Unit Handle
        • 3) Brush
      • Discharge LED
    • CAUTION
      • 8. Remove the discharge LED retaining screw.
      • 9. Remove the discharge LED by pulling it toward you.
        • 1) Discharge LED
        • 2) Screw
      • 10. Using a Toraysee cloth (listed on page 152), wipe off the dirt on the discharge LED.
        • 1) Discharge LED
      • Photoreceptor Drum
        • 11. Install the discharge LED.
        • 12. Remove the developing unit. (See page 147.)
        • 13. Remove the photoreceptor drum. (See page 130).
        • 14. Place the photoreceptor drum on a covered work surface.
        • 15. If the drum is only slightly dirty, clean it with ethanol or isopropyl alcohol. Do not use ac...
    • CAUTION
      • 16. If the drum contains toner build-up, clean it with the drum freshener pad (listed on page 152...
      • 17. Using the special dry tissue paper (listed on page 152), thoroughly wipe the drum freshener o...
      • 18. Wipe the drum surface again using a Toraysee cloth.
      • 19. To avoid exposing the drum to light for a prolonged period of time, temporarily pack the drum...
      • 20. Remove the drum auxiliary rod from the drum shaft.
      • 21. Wipe the drum shaft clean with a cloth.
      • SELFOC Lens® (LED Print Head)
        • 22. Loosen the thumb screw and remove the main charger by pulling it toward you.
          • 1) Thumbscrew
          • 2) Main Charger
        • 23. Clean the developing unit area with a vacuum cleaner and a soft cloth.
    • CAUTION
      • 24. Wipe the SELFOC lens by moving a Toraysee cloth from the inner part of the printer toward you...
        • 1) SELFOC Lens
        • 2) Drum Surface Potential Sensor
      • 25. Install the main charger.
      • 26. Install the photoreceptor drum. (See page 130.)
      • 27. Install the developing unit. (See page 147.)
      • 28. Install the cleaning unit.
• 6 Troubleshooting
  • Troubleshooting
    • Diagnostics
      • Offline Diagnostics
      • Online Diagnostics
  • Fanfold Paper Jams
    • Paper Jam Near The Tractor
      • 1. Raise the tractor gates.
      • 2. Pull out the jammed paper. If the end of the paper is crumpled, tear it away from the perforat...
      • 3. Reload paper with the first fold towards the printer, as shown below. Do not push the paper pa...
    • Paper Jam Near The Paper Output Section
      • 1. When paper motion stops, wait 15 seconds, then open the front cover. (See page 124).
      • 2. Push down on the opening lever of the waste toner recovery unit, and pull the green handle to ...
        • 1) Opening Lever
        • 2) Waste Toner Recovery Unit
    • CAUTION
      • 3. Rotate the transfer elevator drive shaft counterclockwise. Watch the charger movement:
        • a. If the charger starts to move up, it is already in the down position.
        • b. If the charger starts to move down, continue to rotate the drive shaft until the charger reach...
          • 1) Transfer Charger
          • 2) Transfer Elevator Drive Shaft
    • CAUTION
      • 4. Lower the transport unit by turning the green lever on the transport unit to the left.
        • 1) Green Lever
      • 5. Check to see if any paper is jammed.
      • 6. To raise the scuff roller holding the paper, turn knob C clockwise 90° as shown below.
        • 1) Knob C
      • 7. Separate the paper at the perforations on both the paper input and the output sections. Then p...
        • 1) Tractor Gates
    • CAUTION
      • 8. After removing the pieces of jammed paper, restore the transport unit, waste toner recovery un...
      • 9. Reload the paper.
  • Cut Sheet Paper Jams
    • Paper Jam At The Back Of The Paper Cassette
      • 1. Pull out the paper cassette.
      • 2. To lower the paper guide, pull the green lever up. Remove any jammed paper, and return the gre...
        • 1) Paper Guide
        • 2) Green Lever
      • 3. Open the lid on the top cover, and pull the green lever up. Remove any jammed paper, and retur...
        • 1) Lid
        • 2) Top Cover
        • 3) Green Lever
    • Paper Jam In The Transport Input Section
      • 1. When paper motion stops, wait 15 seconds, then open the front cover. (See page 124.)
      • 2. Open the waste toner recovery unit cover, and swing out the unit.
        • 1) Opening Lever
        • 2) Waste Toner Recovery Unit
    • CAUTION
      • 3. Rotate the transfer elevator drive shaft counterclockwise. Watch the charger movement:
        • a. If the charger starts to move up, it is already in the down position.
        • b. If the charger starts to move down, continue to rotate the drive shaft until the charger reach...
          • 1) Transfer Charger
          • 2) Transfer Elevator Drive Shaft
    • CAUTION
      • 4. To lower the transport route surface, turn the green transport unit lever to the left.
        • 1) Green Lever
      • 5. Remove knob A from its place as shown below. Attach knob A to the paper feed shaft, and turn k...
        • 1) Original Position of Knob A
        • 2) Knob A
      • 6. Restore the transport unit and the waste toner recovery unit to their original positions, and ...
      • Paper Jam In The Transport Output Section
        • 1. When paper motion stops, wait 15 seconds, then open the front cover. (See page 124.)
        • 2. Pull up the bottom lever to raise the paper guide, and turn the green knob B counterclockwise....
          • 1) Knob B
          • 2) Bottom Lever (#1)
        • 3. Lower the paper guide by restoring the bottom lever to its original position. Close the front ...
  • Paper Jam In The Face Up Or Down Paper Path
    • 1. When paper motion stops, wait 15 seconds, then open the front cover. (See page 124.)
    • 2. Push the top and middle levers down. Pull the bottom lever up to raise the paper guide. Turn t...
      • 1) Knob C
      • 2) Bottom Lever (#1)
      • 3) Middle Lever (#2)
      • 4) Top Lever (#3)
    • 3. Restore the top, middle, and bottom levers to their original positions, and close the front co...
  • System Status And Error Messages
    • Messages
    • IMPORTANT
      • Reprinting Pages After Fault Condition
      • If Reprint on Fault is confirm:
      • Procedure For Fault Clearing-Reprint On Fault Disabled
        • 1. A fault occurs.
        • 2. Clear the fault condition.
        • 3. Press CLEAR.
        • 4. The STANDBY LED blinks and the following message appears while the printer attempts to clear t...
          • a. The printer beeps and briefly displays the following message:
          • b. The printer then redisplays the original fault message, or any other uncleared fault message.
          • c. Attempt to clear the fault condition again, or contact your service representative.
          • a. The printer goes OFFLINE.
          • b. Press ONLINE to resume printing.
          • a. Reload the paper onto the tractors.
          • b. Press CLEAR.
          • c. Press ONLINE to resume printing. Note that pages have been lost.
        • 5. Press ONLINE to resume printing. Note that pages have been lost.
    • IMPORTANT
      • Procedure for Fault Clearing-Reprint on Fault Enabled
        • 1. A fault occurs.
        • 2. Clear the fault condition.
        • 3. Press CLEAR.
        • 4. The STANDBY LED blinks and the following message appears while the printer attempts to clear f...
          • a. The printer beeps and briefly displays the following message:
          • b. The printer then redisplays the original fault message, or any other uncleared fault message.
          • c. Attempt to clear the fault condition again, or contact your service representative.
          • a. The printer goes OFFLINE.
          • b. Press ONLINE to resume printing.
          • a. Reload the paper onto the tractors.
          • b. Press CLEAR. The printer reprints only the pages affected by the fault (even though the messag...
          • c. Press ONLINE to resume printing.
          • a. The printer reprints only the pages affected by the fault.
          • b. Press ONLINE to resume printing.
      • Error Messages
        • 1) Status Indicators
        • 2) Liquid Crystal Display (LCD)
        • 3) Sensor Positions A - D
        • 4) Function Keys
        • Table 6 . Error Messages
        • TABLE NOTES:
          • 1. For any error with Reprint on Fault enabled: If the printer stops while in the middle of print...
          • 2. For any error with Reprint on Fault disabled: If the printer stops while in the middle of prin...
          • 3. For error numbers 01, 14, and 15: If the error occurs while paper is not moving, it is not nec...
          • 4. For error number 02: If the error is caused by a paper-empty at the lower sensor (Paper Near E...
          • 5. Status message only. No operator action required to clear message
  • A Maintenance Log Sheets
    • Level A Maintenance - 15,000 Pages (User)
    • Level B Maintenance -150,000 (User)
    • Level C Maintenance - 600,000 (User)
    • Level D Maintenance - 300,000 (Service Kit)
    • Level E Maintenance - 600,000 (Service Kit)
    • Level F Maintenance - 900,000 (Service Kit)
    • Level G Maintenance - 1,200,000 (Service Kit)
    • Level H Maintenance - 2,400,000 (Service Kit)
  • B Specifications
    • Paper Specifications
      • Paper Sizes
        • 1) “B”
        • 2) Center Line
        • 3) Main Folding/Cutting Perforation
        • 4) “E”
        • 5) “C”
        • 6) “D” - Center Line Deviation
        • 7) Tractor Pin Hole
        • 8) “A”
        • 9) Fanfold Paper
      • Paper Weights
      • Paper Output
    • Performance Characteristics
      • Printing Speed
    • Host Interfaces
    • Emulations
    • Memory Requirements
    • Safety Regulations
    • Electromagnetic Interference
    • Physical Characteristics And Environment
      • Environment
      • Sound Level
  • C Host I/O Interfaces
    • Overview
      • 1) Parallel Port
      • 2) Diagnostic Port
      • 3) Optional Coax/Twinax Port
      • 4) Serial Port
      • 5) 232/422 Switch
      • Figure 6 . Cable Connections
      • Performance Considerations
        • 1. Check to see if the minimum amount of memory is installed (see Appendix B, “Specifications”).
        • 2. Try changing the font cache memory allocation based upon the size of characters being sent. Se...
        • 3. Set the Image Width configuration menu parameter to the minimum width required for the print job.
        • 4. Try to minimize the number of font changes per page.
        • 5. Try to decrease the printing resolution (400 DPI to 300 DPI, or 300 DPI to 240 DPI).
        • 6. Decrease the complexity and/or number of characters in the printed output.
      • RS-232 Serial Interface
        • RS-232 Serial Interface Connector Pin Assignments
        • RS-232 Serial Interface Signals
        • RS-232 Serial Interface Configuration
      • RS-422 Serial Interface
        • RS-422 Serial Interface Connector Pin Assignments
        • RS-422 Serial Interface Signals
        • RS-422 Serial Interface Configuration
      • Centronics Parallel Interface
        • Centronics Parallel Interface Connector Pin Assignments
        • Centronics Parallel Interface Signals
        • Centronics Parallel Interface Configuration
      • Dataproducts Parallel Interface
        • Dataproducts Parallel Interface Connector Pin Assignments
        • Dataproducts Parallel Interface Signals
        • Dataproducts Parallel Interface Configuration
      • Termination Resistors
      • A
      • B
      • C
      • D
      • E
      • F
      • H
      • I
      • J
      • K
      • L
      • M
      • N
      • O
      • P
      • Q
      • R
      • S
      • T
      • U
      • V
      • W
      • X