Document Outline

• HiPath 3000 HiPath 5000 RSM
• DTMF Telephones Pulse Telephones
• Before You Begin
  • Basic operating instructions 7
  • Basic and Enhanced Functions
  • Making and Answering Calls 9
  • Making Calls 14
  • Calling Multiple Parties Simultaneously 18
  • Making Calls to Stored Destinations 22
  • Checking and Assigning Call Charges 23
  • If You Cannot Reach a Destination... 24
  • Telephone Settings 26
  • Saving Station Numbers and Appointments 28
  • Call Forwarding 29
  • Using Other Functions 32
  • Team and Executive/Secretary Functions
  • Team and Executive/Secretary Functions With Assigned Trunk Lines 41
  • Using Other Team Functions 43
  • System networking via LAN (PC network)
  • Special Functions in the LAN (PCNetwork) 46
  • All About Your Telephone
  • Documentation 52
  • Index 53
  • Quick-Reference Operating Instructions (Appendix)
• Basic operating instructions
  • How to Use these Operating Instructions
  • Accessing Functions
    • ... With Codes
• Making and Answering Calls
  • Answering a Call
    • Ending the call:
  • Using Call Waiting
    • Accepting a Waiting Call (Camp-On)
      • Ending the first call and answering the waiting call:
      • Placing the first call on hold and answering the second call:
      • Ending the second call and resuming the first one:
    • Preventing and Allowing Call Waiting (Automatic Camp-On)
    • Turning the Call Waiting Tone On and Off
  • Accepting a Specific Call for Your Colleague
  • Using Mailboxes
  • Using Timed Reminders
  • Turning Do Not Disturb On and Off
  • Trace Call: Identifying Anonymous Callers (Not for U.S.)
  • Answering Calls from the Entrance Telephone and Opening the Door
    • Speaking to visitors via the entrance telephone:
    • Opening the door from your telephone during a call from the entrance telephone:
    • Opening the door with a code (at the door):
    • Activating the door opener:
    • Deactivating the door opener:
• Making Calls
  • Dialing Numbers
    • The called party does not answer or is busy:
  • Caller ID Suppression
  • Talking to Your Colleague With a Speaker Call
  • Activating Tone Dialing / DTMF Suffix Dialing (Only For Pulse Telephones)
  • Automatic Connection Setup (Hotline)
  • Reserve Trunk
    • When the reserved trunk becomes free:
  • Assigning a Station Number (Not for U.S.)
  • Trunk Flash
  • Associated Dialing/Dialing Aid
• Calling Multiple Parties Simultaneously
  • Calling a Second Party (ConsultationHold)
    • Return to the first party:
    • Switching to the Party on Hold (Toggle)
      • Combine the calling parties into a three-party conference
      • Connecting the other parties to each other
  • Conducting a Conference
    • If the second party does not answer:
    • Adding Up to Five Parties to the Conference (Initiator Task; Not for HiPath3300/3350)
    • Leaving a Conference
    • Ending a Conference (Initiator Only)
    • Removing the ISDN Central Office Party From the Conference (Only for U.S.)
  • Transferring a Call
    • ...After a Speaker Call (Announcement) in a Group
  • Parking a Call
    • Retrieving a Parked Call
  • Picking up (Retrieving) a Held Call
• Making Calls to Stored Destinations
  • Using Station (Only DTMF Telephones) and System Speed-Dial Numbers
• Checking and Assigning Call Charges
  • Dialing with Call Charge Assignment
• If You Cannot Reach a Destination ...
  • Using Callback
    • Storing a Callback
    • Answering a Callback
    • Deleting (All) Stored Callbacks
  • Call Waiting (Camp-On)
  • Busy Override - Joining a Call in Progress
• Telephone Settings
  • Locking the Telephone to Prevent Unauthorized Use
    • To lock and unlock the telephone:
  • Saving Your PIN
• Saving Station Numbers and Appointments
  • Storing Station Speed-Dial Numbers (Only DTMF Telephones)
  • Saving Appointments
    • Deleting a saved appointment
• Call Forwarding
  • Using Variable Call Forwarding
    • Deactivating call forwarding:
  • Using Night Answer
    • Activating this function:
    • Deactivating this function:
  • Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers (MSN) (Not for ...
    • Deactivating call forwarding:
• Using Other Functions
  • Sending a Message
    • Deleting Sent Messages
    • Answering Messages
  • Using Another Telephone Like Your Own
  • Resetting Services and Functions (System-Wide Cancellation for a Telephone)
  • Silent Monitor
  • Monitoring a Room
    • Activating the telephone to be monitored:
    • Deactivating the telephone to be monitored:
    • Monitoring the room:
  • Activating Functions for Another Telephone
  • Locking Another Telephone to Prevent Unauthorized Use
  • Using System Functions from the Outside (DISA: Direct Inward System Access)
  • Controlling Connected Computers or Other Programs and Telephone Data Service (For HiPath3500/ 3...
  • Controlling Relays
  • Radio Paging (Not for U.S.)
    • Simple Paging Equipment
      • Paging:
      • Answering the page from the nearest telephone:
    • Enhanced Paging Equipment (Hipath3700/ 3750 Only)
      • Paging:
      • Answering the page from the nearest telephone:
• Team and Executive/Secretary Functions With Assigned Trunk Lines
  • Forwarding Calls on Lines
    • Deactivating call forwarding:
  • Transferring Calls Directly to the Executive (Only in an Executive/Secretary Group)
    • Activating this function:
    • Deactivating this function:
• Using Other Team Functions
  • Turning Group Call On and Off
    • You belong to a hunt group or a group call:
    • You belong to multiple groups or to one group with lines (including executive/secretary teams):
  • Accepting a Call for Another Member of Your Team
  • Activating and Deactivating a Ringing Group
    • Saving telephones for the ringing group:
    • Removing all telephones in call ringing group:
  • Uniform Call Distribution (UCD)
    • Logging on and off at the beginning and end of your shift:
    • Logging on and off during your shift:
    • Requesting and activating a work time:
    • Turning the night service on and off for UCD:
• Special Functions in the LAN (PC Network)
  • Leaving a Hunt Group/Group Call
    • You belong to multiple groups of another HiPath3000:
  • Transferring Call Forwarding
    • Activating this function:
    • Deactivating this function:
  • Using Night Answer
    • Activating this function:
    • Deactivating this function:
  • Activating and Deactivating a Ringing Group
    • Saving the telephones for the ringing group:
    • Removing all telephones in call ringing group:
  • Controlling Relays
  • Opening the Door
• Documentation
• Index
  • A
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • K
  • L
  • M
  • N
  • O
  • P
  • R
  • S
  • T
  • U
  • V
  • W
• Overview of Functions and Codes (Alphabetical)