Document Outline

• Table of contents
• General information
  • About the Multipoint Control Unit (MCU)
  • Package contents
  • Port and LED location
    • Figure 1: MCU front panel
• LED behavior
  • Table 1: MCU LED behavior
• Connecting the MCU
  • Before you start
  • Step one: Connect power
  • Step two: Connect to Ethernet Port A
• Initial configuration
  • Step one: Connect to the console port
    • 1 Ensure power is connected to the MCU and the Status LED is green.
      • 2 Connect the console port of the MCU to the serial port of your PC using the blue RJ45 to DB9 cable supplied.
      • 3 Use a serial terminal program, such as Secure CRT or HyperTerminal, to connect to the MCU. Set your terminal software to the following settings:
      • 4 Press Enter and the following command prompt appears on the terminal:
  • Step two: Configure Ethernet Port A settings
  • Step three: Assign an IP address to the MCU (optional)
  • Step four: Discover the IP address of the MCU
    • 1 To display the current status of the IP address, enter: status
      • 2 Make a note of the IP address. You will use this to access the web interface of the unit.
• Configuring the MCU
  • Step one: Log in to the MCU
    • 1 Use your browser to navigate to the IP address of the MCU (to discover the IP address, refer to the previous section).
      • 2 Click the Log in link on the top right of the screen, then click Change log in and enter the user name admin with no password.
  • Step two: Using an H.323 gatekeeper or SIP registrar (optional)
    • 1 In the web interface of the MCU, go to Settings > Gatekeeper.
      • 2 Enable H.323 gatekeeper usage and configure the settings you require, using the online help for further assistance.
      • 3 Click Apply changes.
    • 1 In the web interface, go to Settings > SIP.
      • 2 Configure the settings you require, using the online help for further assistance.
      • 3 Click Apply changes.
  • Step three: Add endpoints (optional)
    • 1 In the web interface of the MCU, go to Endpoints:
      • 2 Configure the endpoint settings you require, using the online help for further assistance.
      • 3 Click Add endpoint.
• Using the MCU
  • Creating conferences
    • 1 In the web interface of the MCU, go to Conferences and click Add new conference.
      • 2 Type a Name for the conference, for example SalesMeeting.
      • 3 Type an optional numeric identifier, for example 123. This will be the telephone number that participants can use to join the conference when calling in to the MCU via a gatekeeper or SIP registrar.
      • 4 If you are using a gatekeeper, check H.323 gatekeeper; if you are using a SIP registrar, check SIP registrar.
      • 5 Ensure the Maximum duration of the conference is sufficient (the default is one hour).
      • 6 All other values can be left at their default settings. Refer to the online help for further information about the available settings.
      • 7 Scroll down and click Add conference.
  • Calling participants in to a conference
    • 1 In the web interface of the MCU, go to Conferences and click on the name of an active conference.
      • 2 On the Participants tab, click Add participant to call out to an H.323 or SIP endpoint.
      • 3 In the Address field:
      • 4 Leave the other fields as their default values and click Call endpoint. The MCU automatically connects to the endpoint.
      • 5 If the endpoint is not configured to automatically answer calls, accept the call on the endpoint.
  • Calling in to a conference
  • Streaming conferences
    • 1 In the web interface of the MCU, go to Settings > Streaming.
      • 2 Configure the streaming options you require, referring to the online help for more details about options.
      • 3 Click Apply changes.
    • 1 In a web browser, go to the IP address of the MCU (or if you are already logged in, go to Home and click Streaming-only interface).
      • 2 Type in a Sign-in name (the name by which you will be identified if you ‘chat’) and the Conference ID (the numeric identifier of the conference).
      • 3 Click Stream this conference and streaming will start.
• Instructing conference participants
• Checking for updates
  • 1 Log in to the MCU web interface and go to Status > General.
    • 2 Make a note of the software version that is currently installed.
    • 3 Go to the support section of the web site and check if a more recent release is available for the MCU.
    • 4 If a more recent release is available, download it and save it locally.
  • 1 Unzip the software release file that you downloaded.
    • 2 In the MCU web interface, go to Settings > Upgrade.
    • 3 In the Main software image section, click Browse and locate the unzipped file.
    • 4 Click Upload software image. The browser begins uploading the file to the MCU, and a new browser window opens to indicate the progress of the upload.
    • 5 Go to Settings > Shutdown to shut down and restart the MCU.
• Troubleshooting and technical support information
  • Using the event log to help solve a problem
  • Getting more help
    • 1 Refer to the Technical FAQ section of the web site. We keep the Technical FAQ section up to date with the latest information from our technical support team regarding the resolution of customer issues.
      • 2 Contact your reseller. Our resellers have a wealth of experience with our products and this is often a quick way of solving a problem.
      • 3 If your query remains unsolved, there is a web form in the support area of the web site that you can complete. Ensure that you provide all the details requested by the form to assist the technical support team in resolving your problem:
• Technical specifications
  • Power requirements
    • Table 2: MCU ratings
  • Over-current protection
  • Operating environment
    • Table 3: Operating environment
• Anti-static precautions