Document Outline

• E911 Response Server 9145
• Contents
• Introduction
  • Product Description
    • System Features
    • System Configurations
  • Operational Overview
  • Front Panel Indicators and Switches
    • Front Bezel Removal
    • Line Status Control Panel
    • Computer/Network Control Panel
• Installation
  • Installation Overview
  • Safety Guidelines and General Installation
    • Safety Guidelines
    • Unpack and Inspect the Equipment
    • Location Requirements
    • Environmental Considerations
  • Rack Mounting
    • Rack Precautions
    • Mounting Instructions
      • Identifying the Sections of the Rack Rails
      • Locking Tabs
      • Installing the Inner Rail Extensions
      • Installing the Outer Rails to the Rack
      • Installing the Chassis into a Rack
  • Connecting to the LAN
  • Connecting to the PBX PRI-U Port
    • ISDN PRI-U Connector Pinout (PBX)
  • Connecting to the Telco Network PRI-N Port
    • ISDN PRI-N Connector Pinout (Network)
  • Configuring the PBX
  • Configuring the Administration PC
  • Reporting Devices
    • Alert Responder PC Popup Screen
    • Cell Phone Reporting via Text Messages
  • Monitoring and Recording 911 Calls
    • Dial-up Call Monitoring
    • Call Recording
  • Power
• Initial Configuration
  • Joining the Local Domain
    • Autologon
  • Remote Monitor Configuration
• System Administration
  • Software Installation
  • Using the System Administration Program
    • Initiating an Administration Session
    • Email Set up
    • PRI Setup Tab
    • Port Setup Tab
    • Call Masking Tab
    • Notification Tab
      • NotifyGroup
      • Notifyee
      • Popup PC Name
      • Email Notify Address
      • Text Message Notify Address
      • Include Record Message
      • Include Monitor Message
    • Dispatch Info Tab
      • General Info
      • Street Address
      • Popup Tab PDF Files
    • NENA Header/Trailer Tab
    • Station Info Tab
      • Updating the 9145 Database
      • Backing up Configuration and Station Data
  • Using the Event Log Viewer
    • Retrieving Log Files
    • Alarm Screen
    • Call Screen
• System Operation
  • Overview
  • Line Status Indicators
  • Switches
  • Reporting
  • Call Monitoring and Recording
    • Dial-up Call Monitoring
    • Call Recording
• Alarms
  • Overview
  • Alarm Records
  • File Alarms
  • Hardware Alarms
  • ISDN PRI-U Alarms
  • ISDN PRI-N Alarms
  • Status Messages
  • Alarm Status
• Testing
  • Verifying Proper Operation
    • Administration PC Verification
    • Self Test Procedures
  • Generating Test Calls
    • Live 911 Test Calls
    • Verify Call Reporting
  • Generating Alarms
    • Verify Alarm Reporting
  • PBX Configuration Testing
    • Overflow Testing
    • 9145 Out of Service
    • Testing Networked PBXs
• Troubleshooting
  • Status Indicators
    • System Status Indicator is Not Flashing Green
    • 911 Call in Progress Indicator is Illuminated
    • Alarm Indicator is Illuminated
  • Unable to Connect with Administration PC
    • Calls Do Not Complete to 911 Call Taker
    • Verifying Calls from the PBX
    • Verifying Calls to the 911 Network
    • Wrong ANI Sent to 911 Call Taker
  • Reporting Devices Do Not Work
    • Email Devices and Text Messaging Cellular Telephones
      • 911 Call Alerts via Email
      • Alarm alerts via email
      • Alert Responder Popup Screens
• Specifications
  • Power Requirements
  • Station Capacity
  • Ports
  • Local Network Connections
  • Line Connections
  • Physical
  • Environmental
• Service and Warranty
  • Service
  • Teo Product Warranty
• Safety and Regulatory Requirements
  • Cautions
  • FCC Part 15
  • FCC Part 68
  • National Electrical Code
• Glossary