Document Outline

• SBX IP 320 Phone User Guide
  • Revision History
  • Contents
  • Chapter 1 - Introduction
    • How To Use This Guide
      • SBX Phone Features
      • Specific Phone Model Information and Features
        • If You are Using a Digital Phone
        • If You are Using a Single Line Phone
        • Feature Index
    • Getting Help
      • Your System Administrator
      • Vertical Technical Support
    • Connecting Your Phone
      • Connecting a Digital Phone
      • Connecting Your Single Line (SLT) Phone
    • 911 Feature
  • Chapter 2 - Using the 24-Button Digital Phone
    • Using the Basics
      • What’s on the 24-Button Digital Phone
        • Phone Buttons and Features
      • Using the Display
        • Soft Buttons
        • Nav Button
      • Station Programming Menu Overview
      • Message Wait and Callback Indicator Lights
        • Messages
      • Fixed, Pre-programmed, & Flex Buttons
      • Making and Answering Calls
        • Making Calls
        • Answering Calls
        • Using the Speaker
        • Using the Headset (vs. Speaker) Mode
        • Using a Headset with a 2.5 mm Headset Jack (Ear/Mic)
      • Using the Hold Feature
      • Transferring Calls
        • Transfer a Call from Your Station to another Station
        • Transfer a Call Directly to Voice Mail
    • Customizing Your Phone
      • Station Name Programming
        • Entering Characters for Display Entries
      • Setting Your Password
        • Registering (Creating) Your Password
        • Changing Your Password
      • Recording Your Station Name (Voice Title)
      • Recording Your Station Greeting
      • Setting Ring Types
      • Setting the HTP Mode
      • Using Pre-Selected Display Messages
        • Setting a Pre-Selected Message
        • Creating a Custom Message
      • Programming Flex Buttons
    • Using Phone Features and Functions
      • Alarm (Wake Up Program)
      • Automatic Called Number Redial
      • Call Log
        • Using the Received or Dialed Call List
        • Using the Lost Call List
      • Callback
      • Camp-On
      • Conference
      • Do Not Disturb (DND)
      • Flash
      • Forward Calls
        • Overview of Forwarding Calls
        • Selecting a Forward Type
        • Cancel Forward Setting
      • HotDesk
      • Leave a Message (MSG)
      • Monitor and/or Join a Conversation (Barge-In)
      • Mute
      • Paging
        • Sending a Page
        • Respond to a Meet-me Page
      • Parking
        • System Park
      • Park and Page
      • Phone Book/Dial by Name
        • Using the Phonebook for Dialing
      • PickUp
      • Redial (Last Number)
      • Speed Dialing
        • Using System and Station Speed Dial Numbers
        • Programming Station Speed Dial Numbers/Bins
      • Two-Way Recording (optional)
      • User Programming
      • Voice Over
      • Voice Mail
        • Listen to Messages
        • Checking Voice Mailbox from Outside the Office
        • Mailbox Buttons
  • Chapter 3 - Using the 8-Button Digital Phone
    • Using the Basics
      • What’s on the 8-Button Digital Phone
        • Phone Buttons and Features
      • Using the Display
      • Message Waiting and Call Back Indicator Lights
      • Fixed, Pre-programmed, & Flex Buttons
      • Making and Answering Calls
        • Making Calls
        • Answering Calls
      • Using the Speaker
      • Using the Hold Feature
      • Transferring Calls
    • Customizing Your Phone
      • Setting/Changing Your Station Password
      • Recording Your Station Name (Voice Title)
      • Record Your Station Greeting
    • Using Phone Features and Functions
      • Call Wait (Camp-On)
      • Flexible Button Programming
      • Mailbox Buttons
      • PickUp
        • Extension
        • Group
      • Redial (Last Number)
      • Speed Dial Numbers
        • Using Speed Dial Numbers
        • Programming Station Speed Dial Numbers/Bins
      • User Programming
      • Voice Mail
        • Checking Your Voice Mailbox when You Are in the Office
        • Checking Voice Mailbox from Outside the Office
        • Recording a Message in another User’s Voice Mailbox
  • Chapter 4 - Using a Single Line Telephone (SLT)
    • Using the Basics
      • Making and Answering Calls
        • Make an Internal (Intercom) Call
        • Make an External Call
        • Making Calls Using CO Access
      • Using Hold
        • Place an External Call on Hold
        • Retrieve a Held Outside Call
      • Transferring Calls
      • Message Waiting
    • Customizing Your Phone
      • Programming Your Station Name
      • Recording Voice Announcements
        • Date & Time Prompt
        • Extension Number Prompt
        • Extension Status Prompt
        • Recording Your Message
        • Recording a Paging Message
      • Setting Pre-selected Messages
        • Set a Message
        • Cancel a Pre-Selected Message
    • Using Features and Functions
      • Account Codes
      • Authorization Codes
      • Call Waiting
      • Camp-On
      • Conference
      • Do Not Disturb (DND)
        • Setting DND
        • Cancel Do Not Disturb
      • Forward
        • Overview of Call Forwarding Calls
        • Selecting a Forward Type
        • Cancelling Call Forward
      • Parking
      • PickUp
        • Extension
        • Group
      • Off-hook Alarm
      • Paging
        • Sending a Page
        • Paging Options
      • Queuing
      • Redial (Last Number)
      • Returning Call to Host System
      • Shuttle Calls
      • Station Speed Dial Numbers
        • Programming Station Speed Dial Numbers
        • Station Speed Dial Numbers - Using
      • Universal Night Answer
      • Voice Mail
        • Checking Voice Mail Messages
  • Appendix A - User Programming Map
    • Using the Map
      • Map
  • Index - Phone Features
    • 24-Button Digital Phones
    • 8-Button Digital Phones
    • Single Line Telephone (SLT)