Document Outline

• WD My Cloud Personal Cloud Storage User Manual
  • WD® Service and Support
    • Accessing Online Support
    • Contacting WD Technical Support
  • Registering Your WD Product
  • Important User Information
    • Important Safety Instructions
    • Recording Your WD Product Information
  • Product Overview
    • About the System
    • About the Learning Center
    • Package Contents
    • System Requirements
      • Operating System
      • Web Browsers
      • Local Network
      • Internet
    • Pre-installation Instructions
    • Handling Precautions
    • Product Views
      • Front
      • Back
  • Getting Started
    • Physically Connecting the Device
    • LEDs
    • Getting Started Using the Online Setup Installer
      • Downloading and Installing the Online Setup Installer
      • Troubleshooting Connections
      • Creating a Personal Cloud
      • Installing and Accessing the WD My Cloud™ for Desktop App
      • Using the WD My Cloud for Desktop App
    • Getting Started Without the Online Setup Installer
    • Getting to the Public Share
  • Backing Up and Retrieving Files
    • Using WD SmartWare™ Pro (Windows Only)
      • Installing WD SmartWare Software
      • Launching the WD SmartWare Software After Installation
      • Viewing the Info/Online Help Topics
    • Using Windows 7 Backup and Restore
    • Using Windows 8 File History
    • Using Apple Time Machine
      • Backing up
      • Starting a Backup
      • Retrieving Backed-Up Items
  • Managing Your Device With WD Quick View
    • Installing WD Quick View (Mac)
    • Accessing WD Quick View Shortcut Options
      • Windows
      • Mac OS X
    • Checking Device Status
      • Windows
      • Mac OS X
    • Launching WD SmartWare (Windows)
    • Exiting WD SmartWare Safely (Windows)
    • Accessing Shares
    • Launching the WD My Cloud Dashboard
    • Mapping the Drive (Windows)
    • Creating a Shortcut to the Public Share (Windows)
    • Viewing Device Properties
    • Monitoring Storage
    • Shutting Down Safely
    • Monitoring Alerts
      • Flashing Icon and Balloon Alert
      • WD Quick View Alerts Option
    • Ejecting a USB Storage Device (Windows)
    • Uninstalling WD Quick View
      • Windows
      • Mac OS X
  • At a Glance: The Dashboard
    • Launching the Dashboard
    • The Dashboard Home Page
      • Information Icons
      • Navigation Icons
      • Viewing Drive Status and Making Updates
    • Obtaining Customer Support
      • Requesting Automatic Support
      • Creating and Saving a System Report
      • Obtaining Other Support
    • Basic Administrative Tasks
  • Managing Users
    • About Users
    • Viewing Users
    • Creating a User
    • Changing a User’s Password
    • Editing User Settings
    • Removing a User
  • Managing Shares
    • About Shares
    • Viewing a List of Shares
    • Creating a New Share
    • Making a Share Private
    • Deleting a Share
    • Accessing the Contents of a Share Locally
  • Accessing Your Cloud Remotely
    • Enabling Cloud Access for the WD My Cloud Device
    • Enabling Cloud Access for a User
    • Mobilizing Your Files with WD My Cloud Mobile Apps
      • About WD Photos Mobile App
      • Installing WD Photos on Your Mobile Device
      • About WD My Cloud Mobile App
      • Installing the WD My Cloud Mobile App
    • The Pathway to Your Personal Cloud
    • Accessing Your Personal Cloud on the Web
      • First-Time Users
      • Returning Users
      • Using Your Personal Cloud (wdmycloud.com)
      • Sharing Your Files Remotely
  • Configuring Settings
    • General
      • Device Profile
      • Language and Clock
      • Cloud Access
      • Energy Saver
      • Mac Backups
    • Network
      • Network Profile
      • Network Services
      • Workgroup (Windows)
    • Media
    • Utilities
      • System Diagnostics
      • System Factory Restore
      • Device Maintenance: Reboot and Shutdown
      • Import/Export Current Configuration
    • Notifications
    • Firmware
      • Auto Update
  • Managing Safepoints
    • About Safepoints
    • Creating a Safepoint
    • Updating a Safepoint
    • Recovering a Safepoint
    • Deleting a Safepoint
  • Playing/Streaming Videos, Photos, & Music
    • Media Servers
      • TwonkyMedia Overview
      • iTunes Overview
    • Media Storage
    • Enabling/Disabling DLNA and iTunes
      • Adding Media Content to the Folders
    • Accessing Your Personal Cloud Using Media Players
      • WD Media Players
      • Other Media Players
      • DLNA Devices
    • Accessing Your Personal Cloud Using iTunes
      • Streaming Media in iTunes
  • Connecting a USB Hard Drive
    • Overview
    • Connecting A USB Drive
    • Mapping A USB Drive (Windows Only)
    • Creating a Shortcut to the USB Drive (Windows only)
  • Appendix A: Specifications
  • Appendix B: Troubleshooting
    • First Steps Checklist
    • Resetting the WD My Cloud Device
    • Specific Problems and Corrective Actions
  • Appendix C: Regulatory and Warranty Information
    • Regulatory Compliance
      • Federal Communications Commission (FCC) Class B Information
      • ICES/NMB-003 Compliance
      • Safety Compliance
      • CE Compliance for Europe
      • GS Mark (Germany only)
      • KC Notice (Republic of Korea only)
      • Environmental Compliance (China)
    • Warranty Information (All Regions Except Australia/New Zealand)
      • Obtaining Service
      • Limited Warranty
    • Warranty Information (Australia/New Zealand only)
      • Warranty
      • Obtaining Service
  • Index