Troubleshooting tips, Before you call for service – GE 49-90133 User Manual

Page 12

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WATER

Possible Causes

What To Do

Too many suds

Type of detergent

Switch to a lower sudsing detergent brand and follow

instructions on package.

Very soft water

Try less detergent.

Too much detergent

Measure your detergent carefully. Use less soap if you

have soft water, a smaller load, or a lightly soiled load.

Water leaks

Fill hoses or drain hose is

Make sure hose connections are tight at faucets and

improperly connected

rubber washers are installed. Make sure end of drain
hose is correctly inserted in and secured to drain facility.

Household drain may

Check household plumbing. You may need to call

be clogged

a plumber.

Constant water pressure

Tighten hoses at the faucets and turn the water off after

to the fill hoses at the

each use.

water source

Check condition of the fill hoses; they should be

replaced every 5 years.

Using too much detergent

Use less detergent. Use less soap if you have soft water,

in washer

a smaller load, or a lightly soiled load.

Water temperature

Control is not set properly

Check water temperature control and adjust.

is incorrect

Water supply is turned off

Turn both hot and cold faucets fully on and make sure

or improperly connected

hoses are connected to correct faucets.

Water valve screens are

Turn off the water source and remove the water

stopped up

connection hoses from the upper back of the washer.
Use a brush or toothpick to clean the screens in the
machine. Reconnect the hoses and turn the water back on.

House water heater is

Make sure house water heater is delivering water

not set properly

at 120°F–140°F(48°C–60°C).

Water pumped out before

Lid lifted or cycle was put in

Reset cycle.

cycle is complete

pause for over 24 hours

Water won’t drain

Drain hose is kinked or

Straighten drain hose and make sure washer is not

improperly connected

sitting on it.

Top of drain outlet should be less than 8 ft (2.5 m)

above floor.

Washer pauses in cycle

The HANDWASH or CASUALS

This is normal. The washer alternates between agitate

cycle was chosen

and soak during the HANDWASH and CASUALS cycles to
get your clothes cleaner with less wear.

PERFECTEMP/AUTOTEMP

Possible Causes

What To Do

PerfecTemp or AutoTemp

The washer is in a cold rinse cycle •

This normal. The PerfecTemp and AutoTemp features

wash temperature

are designed not to activate during a cold rinse cycle

is incorrect

to improve the energy efficiency of your washer.

(Review PerfecTemp

All the water in your household

Wait until the water in the water heater is heated to the

and AutoTemp in the

water heater has been used

correct temperature.

“About washer
features” section)

12

Before you call for service…

Operating Instructions

Safety Instructions

Consumer Support

Tr

oubleshooting T

ips

Troubleshooting Tips
Save time and money! Review the charts on the following pages, or
visit GEAppliances.com. You may not need to call for service.

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