Troubleshooting tips, Before you call for service – GE S3700 User Manual

Page 10

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WATER

Possible Causes

What To Do

Too many suds

Too much detergent

Measure your detergent carefully. Use less soap if you have

soft water, a smaller load or a lightly soiled load.

Type of detergent

Switch to a lower sudsing detergent brand and follow

instructions on package.

Soft water

Try less detergent.

Water leaks

Using too much detergent

Use less detergent. Use less soap if you have soft water,

in washer

a smaller load or a lightly soiled load.

Fill hoses or drain hose is

Make sure hose connections are tight at faucets and

improperly connected

rubber washers are installed. Make sure end of drain hose
is correctly inserted in and secured to drain facility.

Household drain may

Check household plumbing. You may need to call

be clogged

a plumber.

Constant water pressure

Tighten hoses at the faucets and turn the water off after

to the fill hoses at the

each use.

water source

Check condition of the fill hoses; they should be replaced

every 5 years.

Water temperature

Cooler water temperatures

New laundry detergents have been formulated to work

seems incorrect

provide improved energy

with cooler water temperatures without affecting wash

efficiency

performance.

Water supply is turned off

Turn both hot and cold faucets fully on and make sure

or improperly connected

hoses are connected to correct faucets.

Water valve screens are

Turn off the water source and remove the water connection

stopped up

hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.

House water heater is

Make sure house water heater is delivering water at

not set properly

120°F–140°F (48°C–60°C).

Water pumped out before

Lid lifted or cycle was put in

Reset cycle.

cycle is complete

pause for over 24 hours

Water won’t drain

Drain hose is kinked or

Straighten drain hose and make sure washer is not

improperly connected

sitting on it.

Top of drain outlet should be less than 8 ft (2.5 m)

above floor.

Washer pauses during

The PREWASH Cycle or

This is normal. The washer alternates between agitate and

wash cycle

AUTO SOAK Option was

soak during these cycles to get your clothes cleaner with

chosen

less wear.

Washer pauses during

This is normal

The washer may pause during the spin cycle to remove

spin cycle

soapy water more efficiently.

Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit ge.com. You may not need to call for service.

Before you call for service…

10

Operating

Instructions

Safety

Instructions

Consumer

S

uppor

t

Tr

oubleshooting

Tips

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