Troubleshooting tips, Before you call for service – GE WHSB8000 User Manual

Page 15

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PERFORMANCE

Possible Causes

What To Do

Clothes too wet

Incorrect spin speed

• Make sure the spin cycle selected matches the load you

selected

are washing. Some fabrics will feel wetter when rinsed
with cold water.

Colored spots

Incorrect use of fabric

• Check fabric softener package for instructions and follow

softener

directions for using dispenser.

• Pretreat stain and rewash.

Dye transfer

• Sort whites or lightly colored items from dark colors.

Grayed or yellowed

Not enough detergent

• Use more detergent (especially with larger loads).

clothes

Be sure to follow detergent manufacturer’s directions.

Hard water

• Use a water conditioner like Calgon brand or install

a water softener.

Water is not hot enough

• Make sure water heater is delivering water at

120°F–140°F (48°C–60°C).

Washer is overloaded

• Select load size to match clothes load.

Detergent is not

• Add detergent as wash basket fills with water before

dissolving

you load clothes.

Dye transfer

• Sort clothes by color. If fabric label states wash separately,

unstable dyes may be indicated.

Lint or residue on

Clothes are air or line dried

• If you do not dry your clothes with a clothes dryer, your

clothes

clothes may retain more lint.

Incorrect sorting

• Separate lint producers from lint collectors.

Washing too long

• Wash small loads for a shorter time than larger loads.

Detergent not dissolving

• Add detergent as wash basket fills with water, before you

load clothes.

• Try a liquid detergent.

• Use warmer water temperature.

Overloading

• Load clothes no higher than the top row of holes in the

washer tub.

• Make sure load size selected matches clothes load size.

Incorrect use of fabric softener

• Check fabric softener package for instructions and follow

directions for using dispenser.

Before you call for service…

www.GEAppliances.com

Consumer Support

Tr

oubleshooting T

ips

Operating Instructions

Safety Instructions

Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit GEAppliances.com. You may not need to call for service.

15

PERFECTEMP PLUS

Possible Causes

What To Do

PerfecTemp Plus wash

The washer is in a cold rinse cycle •

This is normal. The PerfecTemp Plus feature is designed

temperature is incorrect

not to activate during a cold rinse cycle to improve the
energy efficiency of your washer.

(Review PerfecTemp

All the water in the household

• Wait until the water in the water heater is heated to the

Plus in the About washer

water heater has been used

correct temperature.

features section)

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