Troubleshooting tips, Before you call for service – GE WCXR1070 User Manual

Page 12

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WATER

Possible Causes

What To Do

Too many suds

Type of detergent

Switch to a lower sudsing detergent brand and follow

instructions on package.

Very soft water

Try less detergent.

Too much detergent.

Measure your detergent carefully. Use less soap if you

have soft water, a smaller load, or a lightly soiled load.

Water leaks

Fill hoses or drain hose is

Make sure hose connections are tight at faucets and make

improperly connected

sure end of drain hose is correctly inserted in and secured

to drain facility.

Household drain may

Check household plumbing. You may need to call a

be clogged

plumber.

Constant water pressure

Tighten hoses at the faucets and turn the water off after

to the fill hoses at the

each use.

water source

Check condition of the fill hoses; they may need

replacement after 5 years.

Using too much detergent

Use less detergent. Use less soap if you have soft water, a

in washer

smaller load, or a lightly soiled load.

Water temperature

Control is not set properly

Check water temperature control and adjust.

is incorrect

Water supply is turned off

Turn both hot and cold faucets fully on and make sure

or improperly connected

hoses are connected to correct faucets.

Water valve screens are

Turn off the water source and remove the water connection

stopped up

hoses from the upper back of the washer. Use a brush or

toothpick to clean the screens in the machine. Reconnect

the hoses and turn the water back on.

House water heater is

Make sure house water heater is delivering water

not set properly

at 120°F.–140°F.(48°C.–60°C.).

Water won’t drain

Drain hose is kinked or

Straighten drain hose and make sure washer is not sitting

improperly connected

on it.

Top of drain outlet should be less than 8 ft. above floor.

Before you call for service…

12

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

Operating Instructions

Safety Instructions

Customer Service

Troubleshooting T

ips

SENSORWASH

Possible Causes

What To Do

SensorWash indicator

Washer is NOT in a wash fill

This is normal. Light only illuminates during wash fills

light (on some models)

cycle or a warm rinse fill cycle

and warm rinse fills.

is not illuminated

SensorWash wash

The washer is in a cold rinse cycle

This is normal. The SensorWash feature is designed not

temperature is incorrect

to activate during a cold rinse cycle so that the coldest

water available is used.

(Review SensorWash

All the water in the water heater

Wait until the water in the water heater is heated to the

in the About washer

has been used

correct temperature.

features section)

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