Problem solver, Questions? before you call for service, The problem solver – GE Monogram ZDP36N4R User Manual
Page 37
37
Questions?
Before you
call for
service…
PROBLEM
POSSIBLE CAUSE
BURNERS DO NOT
•
Electrical plug is not plugged into a live power outlet.
LIGHT OR SPARK
•
Gas not turned on.
RANDOMLY
•
Burner parts not replaced correctly.
•
Holes in the simmer rings or slits in the burner rings are clogged.
•
Clogged orifice, or wet burners or electrodes.
BURNERS HAVE
•
Burner parts not replaced correctly.
YELLOW OR
YELLOW-TIPPED
FLAMES
•
If burner flames look like (A), call for service. Normal burner flames
should look like (B) or (C), depending on the type of gas.
BURNER FLAMES
•
If cooktop is connected to LP gas, contact the person who installed
VERY LARGE
your range or made the conversion.
OR YELLOW
BURNER CONTROL
•
When the knob is at the OFF position, it must be pushed in before
KNOB WILL NOT
it can be turned, and it can only be turned in a counterclockwise
TURN
direction. Similarly, when the knob is in the LOW or X-HI
positions, it must also be pushed in to change flame settings.
OVEN LIGHT
• The light bulb is loose or defective. Tighten or replace the bulb.
DOES NOT WORK
• The switch operating light is broken. Call for service.
FOOD DOES NOT
• The oven controls are improperly set. See the “How to set your oven
BAKE OR ROAST
for baking or roasting” section.
PROPERLY
• Incorrect cookware or cookware of improper size being used.
See the “How to set your oven for baking or roasting” section.
• Use a foil tent to slow down browning during roasting.
FOOD DOES NOT
• The oven control is not set at BROIL. Push in the BROIL selector
BROIL PROPERLY
button for the oven you want to use.
• Improper shelf position being used. See the Broiling Guide.
• Cookware is not suited for broiling. Use the broiling pan and grid
that came with your range.
• Aluminum foil used on the broiling pan and grid has not been fitted
properly and slit as recommended.
• In some areas the power (voltage) may be low. Preheat the broil
element for 10 minutes. Broil for the longest period of time
recommended in the Broiling Guide.
A. Yellow flames: Call for
service.
B. Yellow tips on outer cones:
Normal for LP gas.
C. Soft blue flames: Normal
for natural gas.
The Problem Solver
Stainless Steel Range