Infinite Peripherals PP-55 - Manual (Page 25)

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Infinite Peripherals, Inc. Page 25
www.ipcprint.com
PP-55 User’s Manual v4.01 for Pocket PC
Troubleshooting
If you’re having a printing problem refer to the table below for possible causes.
Item Problem Possible Cause
Thermal media is specially coated
on outside of roll. Remove paper
roll and reload properly. See
section “Loading Paper” for details
on loading paper.
1
Paper feeds after issuing a print
job but no printed text visible on
paper.
Paper cover not installed properly.
See section “Loading Paper” for
details on replacing paper cover.
Printer out of paper.
2
On-line LED blinks fast
continuously.
Paper not properly loaded. See
section “Loading Paper” for details
on loading paper.
Battery voltage low. See section
on charging battery pack.
3
Text and/or graphics are printed
very light.
Thermal media not imaging
correctly. Verify that you are using
the recommended thermal media.
4
Strange characters are printed
when printing. Battery voltage low. See section
on charging battery pack.
5 On-line LED always solid RED
Battery voltage low. See section
on charging battery pack.
6
Printer stops responding to print
and paper feed commands. Remove battery for 5 seconds and
reconnect battery.
7
Printing is light or missing only on
half of the print width.
Paper cover not properly installed.
See section on loading paper.
Mechanism jarred loose. Contact
technical support.
Table 11