Troubleshooting – Samsung Wave GT-S8500T User Manual

Page 126

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Troubleshooting

125

Troubleshooting

When you turn on your device or while you are

using the device, it prompts you to enter one of

the following codes:

Code

Try this to solve the problem:

Password

When the device lock feature is

enabled, you must enter the password

you set for the device.

PIN

When using the device for the first

time or when the PIN requirement

is enabled, you must enter the PIN

supplied with the SIM or USIM card.

You can disable this feature by using

the PIN lock menu.

Code

Try this to solve the problem:

PUK

Your SIM or USIM card is blocked,

usually as a result of entering your PIN

incorrectly several times. You must

enter the PUK supplied by your service

provider.

PIN2

When you access a menu requiring the

PIN2, you must enter the PIN2 supplied

with the SIM or USIM card. For details,

contact your service provider.

Your device displays "Service unavailable" or

"Network error"

When you are in areas with weak signals or poor

reception, you may lose reception. Move to another area

and try again.
You cannot access some options without a subscription.

Contact your service provider for more details.

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