Customer support, Troubleshooting – Samsung YEPP YP-T5H User Manual

Page 27

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53

Troubleshooting

52

The software doesn’t work

●

Refer to the recommended PC specifications.

yepp does not work and the LCD displays nothing.

●

Check the battery capacity

●

Check to see if the battery is inserted to the right poles (

+ , –

)

In PLAY mode, music is not played after pressing the button

●

Check to see if MP3 or WMA files are saved in the built-in memory.

●

Check to see if the HOLD button is locked.

Files cannot be downloaded.

●

Check to see if the driver is installed correctly in the computer.

●

Check the connection between yepp and computer.

●

Check and/or replace the battery, turn on the yepp's power.

●

Operating system limits the number of files you can save.
Please save your music files by creating a subfolder.

●

Check if the memory is full.

Backlight does not work.

●

Check the backlight setup.

●

When the battery power is low, the backlight will go out.

The buttons do not work.

●

Check setting of Hold switch.

●

Remove the battery once and then insert it again.

The yepp keeps being turned off.

●

In Stop mode, the power is automatically turned off after ten seconds
(changes depending on settings).

●

Check to see if there are files saved in it.

Something’s wrong with play time displayed during Play mode.

●

“VBR SONG” message is displayed while VBR (Variable Bit Rate) file is playing.

LCD window is dark

●

Check Contrast

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