Sennheiser EW100 G2 - Manual (Page 36)

36
If problems occur
Error checklist
If problems occur that are not listed in the above table or if the problems cannot be solved with the proposed solu-
tions, please contact your local Sennheiser agent for assistance.
Problem Possible cause Possible solution
No operation indication Batteries are flat or
accupack is flat Replace the batteries or
recharge the accupack
No mains connection (EM 100 G2) Check the connections of the mains unit
No RF signal Transmitter and receiver are not on the
same channel Set transmitter and receiver to the
same channel
Transmitter is out of range Check the squelch threshold setting
(see: „Adjusting the squelch threshold
(receivers only)“ on page 33) or
reduce the distance between
transmitter and receiving antenna
RF signal available,
no audio signal,
“MUTE” display appears on the
display panel Transmitter is muted (“MUTE”) Deactivate the muting function
Receiver’s squelch threshold is adjusted
too high see „Adjusting the squelch threshold
(receivers only)“ on page 33
Transmitter doesn’t transmit a
pilot tone see „Activating/deactivating the pilot
tone transmission or pilot tone
evaluation“ on page 35
Audio signal has a high level of
background noise Transmitter sensitivity is adjusted too
low see „Adjusting the sensitivity
(transmitters only)“ on page 32
Receiver’s AF output level is adjusted
too low see „Adjusting the audio output level
(receivers only)“ on page 33
Audio signal is distorted Transmitter sensitivity is adjusted too
high see „Adjusting the sensitivity
(transmitters only)“ on page 32
Receiver’s AF output level is adjusted
too high see „Adjusting the audio output level
(receivers only)“ on page 33
No access to a certain channel During scanning, an RF signal has been
detected on this channel and the
channel has been locked see „Scanning the channel banks for
free channels (receivers only)“ on
page 31
During scanning, a transmitter of your
system operating on this channel has
not been switched off see „Multi-channel operation“ on
page 32