Samsung YP-910 - Manual (Page 33)

64 - Samsung Napster YP-910 Player Samsung Napster YP-910 Player - 65
The backlight does not turn on.
● Check the backlight setting.
● The Samsung Napster Player is designed to turn off the backlight automatically for longer
operating time when the battery's residual voltage is low.
When you turn on the player, “Player software needs repair. Please connect player to PC
and launch Napster " message is displayed on the display panel.
● Connect the player to your PC, and then run the Napster Client.
The player doesn't work. There is nothing showing on the display panel.
● Reset the Player
● Check the battery's power level.
● Make sure the Hold switch is in the off position.
I cannot download files.
● Check the battery's power level.
● Check if the driver is installed correctly on your PC. (see page 21)
Reinstall the software from the installation CD.
● Check the USB connection between the player and your PC.
● Check if there is the “unplug/eject” or “Safely Remove Hardware” icon located in
your icon tray at the bottom of your screen.
There is no sound even if I press the Play button in Music mode.
● Check if there are MP3 or WMA files on the Samsung Napster Player.
● Non-playable file formats (e.g. MPEG1 LAYER 1 file) cannot be played.
Delete the file from your PC before using the player.
● Files that have been downloaded without using the Napster client cannot be played.
Customer Support
Troubleshooting
It takes a long time when I search songs by Song Title, Artist, or Album.
● If there are many music files on your hard disk, it may take longer to read them .
During playback, some unknown characters are displayed on the display panel.
● Samsung Napster Player supports only English and unsupported languages will be
indicated by an asterisk (
✻ ).
A "/Noartist/Noalbum" file path appears on the playback screen in place of the
selected music file's song title.
● There is no ID3 tag information for the music file. Edit the song title, artist, and
album information of the song.
I have questions about using Napster.
● See the Napster online User Guide and FAQs for troubleshooting help with Napster.
The LCD window is too dark.
● Check the screen brightness control.
The playback time display during playback does not seem right.
● Check if you are not playing a VBR (Variable Bit Rate) file. VBR files are only partially supported.
The buttons on the Samsung Napster Player do not respond.
● Check if the Hold switch has been activated.
● Check if the USB cable is connected. Buttons do not work if the USB cable is connected.
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