Kodak EASYSHARE C813 - Manual (Page 49)

Troubleshooting
www.kodak.com/go/support 43
Camera/computer communications
Camera freezes up
when a card is
inserted or
removed. ■ Turn the camera off, then back on. Make sure the camera is turned off
before inserting or removing a card.
Memory card full. ■ Insert a new card (see page 3 ).
■ Transfer pictures to the computer (see page 37 ).
■ Delete pictures/videos (see page 14 ).
Memory card and
internal memory
full. ■ Transfer pictures to the computer (see page 37 ).
■ Delete pictures/videos (see page 14 ), or insert a new card
(see page 3 ).
If... Try one or more of the following
The computer does
not communicate
with the camera. ■ Visit www.kodak.com/go/c713support or
www.kodak.com/go/c813support .
■ Turn on the camera (see page 2 ).
■ Install new batteries (see page 1 ) or charge rechargeable batteries.
■ Connect the USB cable to camera and computer port (see page 37 ).
■ Install the software (see page 36 ).
■ Disconnect the USB cable. Close all software applications. Re-install
the software (see
page 36 ).
■ Disconnect camera from the computer. Close all software applications,
reconnect camera.
Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.) ■ Disconnect the USB cable. (If using camera dock or printer dock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software (see
page 36 ).
■ Disconnect the USB cable. Close all software applications. Re-install
the software (see
page 36 ).
If... Try one or more of the following