Picture frame problems – Kodak Digital Photo Frame User Manual

Page 71

Advertising
background image

Troubleshooting and support

www.kodak.com/go/support

64

1 Open KODAK EASYSHARE Digital Display Software on your computer.
2 Select Tools

→

Preferences

→

General tab.

3 Select Enable wireless media sharing on my home network.

If you are still getting a message on your frame that says, “Please select Allow
on computer and try again”, see

page 68

.

I didn’t connect to my network the first time I turned on my frame. Can I
do it now?

Yes, you can.

1 Tap Home

→

Settings

.

Slide to highlight Network, then tap Select.

2 Highlight Scan for wireless networks, then tap OK.

3 Continue with step

1

on

page 5

.

Picture frame problems

If...

Try one or more of the following

Frame cannot connect
to the wireless network
—“Wireless network
not found” appears.

■

Make sure you have a wireless router and that it is broadcasting
the SSID, or enter the SSID manually.

■

Make sure you are within the operating range of the network.
Move the frame into the same room with the router.

■

Make sure your frame is using the latest firmware. Check

www.kodak.com/go/digitalframesupport

for updates.

■

If your network security is enabled,

see page 6

to enter your

security key (WEP or WPA). The person who set up your network
can help you with this information.

Frame does not
turn on.

■

Make sure the power cable that was included with your frame is
connected securely (see

page 1

).

■

Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.

Advertising
This manual is related to the following products: