Strategy for replacing a hard disk drive, Important notice for replacing a system board, How to use error messages – Lenovo Z61e User Manual

Page 10: Strategy for replacing frus for cto, cmv, and gav, Product definition, Strategy, Replacing, Hard, Disk, Drive

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Attention:

The

setup

configuration

on

the

computer

you

are

servicing

may

have

been

customized.

Running

Automatic

Configuration

may

alter

the

settings.

Note

the

current

configuration

settings

(using

the

View

Configuration

option);

then,

when

service

has

been

completed,

verify

that

those

settings

remain

in

effect.

Strategy

for

replacing

a

hard

disk

drive

Always

try

to

run

a

low-level

format

before

replacing

a

hard

disk

drive.

This

will

cause

all

customer

data

on

the

hard

disk

to

be

lost.

Be

sure

that

the

customer

has

a

current

backup

of

the

data

before

doing

this

task.

Attention:

The

drive

startup

sequence

in

the

computer

you

are

servicing

may

have

been

changed.

Be

extremely

careful

during

write

operations

such

as

copying,

saving,

or

formatting.

If

you

select

an

incorrect

drive,

data

or

programs

can

be

overwritten.

Important

notice

for

replacing

a

system

board

Some

components

mounted

on

a

system

board

are

very

sensitive.

Improper

handling

of

a

system

board

can

cause

damage

to

those

components,

and

may

cause

a

system

malfunction.

Attention:

When

handling

a

system

board:

v

Do

not

drop

a

system

board

or

apply

any

excessive

force

to

it.

v

Avoid

rough

handling

of

any

kind.

v

Avoid

bending

a

system

board

and

hard

pushing

to

prevent

cracking

at

each

BGA

(Ball

Grid

Array)

chipset.

How

to

use

error

messages

Use

the

error

codes

displayed

on

the

screen

to

diagnose

failures.

If

more

than

one

error

code

is

displayed,

begin

the

diagnosis

with

the

first

error

code.

Whatever

causes

the

first

error

code

may

also

cause

false

error

codes.

If

no

error

code

is

displayed,

see

whether

the

error

symptom

is

listed

in

the

Symptom-to-FRU

Index

for

the

computer

you

are

servicing.

Strategy

for

replacing

FRUs

for

CTO,

CMV,

and

GAV

Product

definition

Dynamic

Configure

To

Order

(CTO)

This

provides

the

ability

for

a

customer

to

configure

an

IBM

®

or

a

Lenovo

TM

solution

from

an

eSite,

and

have

this

configuration

sent

to

fulfillment,

where

it

is

built

and

shipped

directly

to

the

customer.

The

machine

label,

Product

Entitlement

Warehouse

(PEW),

eSupport,

and

the

HMM

will

load

these

products

as

the

4-digit

MT

and

3-digit

model,

where

model

=

“CTO”

(Example:

1829-CTO).

Custom

Model

Variant

(CMV)

This

is

a

unique

configuration

that

has

been

negotiated

between

IBM

or

Lenovo

and

the

customer.

A

unique

4-digit

MT

and

3-digit

model

is

provided

to

the

customer

to

place

orders

(Example:

1829-W15).

A

CMV

is

a

special

bid

offering.

Therefore,

it

is

NOT

generally

announced.

v

The

MTM

portion

of

the

machine

label

is

the

4-digit

MT

and

3-digit

model,

where

model

=

“CTO”

(Example:

1829-CTO).

The

PRODUCT

ID

portion

of

the

machine

label

is

the

4-digit

MT

and

3-digit

CMV

model

(Example:

1829-W15).

Important

service

information

4

MT

0660,

0672,

0673,

0674,

0675,

9450,

9451,

9452,

and

9453

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