Fingerprint authentication problems, Other problems, Fingerprint – Lenovo Z60T User Manual

Page 52: Authentication, Problems, Other

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background image

In

the

top

panel

of

the

Rescue

and

Recovery

workspace,

you

can

click

the

following

to

open

other

pages

or

exit

the

utility:

v

Event

Viewer

enables

you

to

view

a

log

that

contains

information

about

events,

or

tasks,

associated

with

Rescue

and

Recovery

operations.

v

System

Information

enables

you

to

see

key

hardware

and

software

information

about

your

computer.

This

information

might

be

valuable

when

trying

to

diagnose

problems.

v

Warranty

Status

enables

you

to

see

when

your

warranty

expires,

the

terms

of

service

for

your

computer,

or

list

of

replacement

parts.

v

Help

provides

information

about

the

various

functions

available

in

the

Rescue

and

Recovery

workspace.

v

Restart

closes

the

Rescue

and

Recovery

workspace

and

resumes

the

startup

sequence

that

was

interrupted.

Fingerprint

authentication

problems

If

your

finger(s)

have

any

of

the

following

conditions,

you

may

not

be

able

to

register

or

authenticate

it:

v

Your

finger

is

wrinkled.

v

Your

finger

is

rough,

dry

or

injured.

v

Your

finger

is

very

dry.

v

Your

finger

is

stained

with

dirt,

mud,

or

oil.

v

The

surface

of

your

finger

is

very

different

from

when

you

registered

your

fingerprint.

v

Your

finger

is

wet.

v

A

finger

is

used

that

has

not

been

enrolled.

To

improve

the

situation,

try

the

following:

v

Clean

or

wipe

your

hands

to

remove

any

excess

dirt

or

moisture

from

the

fingers.

v

Enroll

and

use

a

different

finger

for

authentication.

v

If

your

hands

are

too

dry,

apply

lotion

to

them.

Other

problems

Problem:

The

computer

locks

or

does

not

accept

any

input.

Solution:

Your

computer

might

lock

when

it

enters

standby

mode

during

a

communication

operation.

Disable

the

standby

timer

when

you

are

working

on

the

network.

To

turn

off

the

computer,

press

and

hold

the

power

switch

for

4

seconds

or

more.

Solving

computer

problems

30

ThinkPad

®

Z60t

and

Z60m

Series

Service

and

Troubleshooting

Guide

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