Troubleshooting, Problem solution – Philips MX6000I/37 User Manual

Page 46

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WARNING

Under no circumstances should you try to repair the unit yourself as this
will invalidate the warranty. Do not open the unit as there is a risk of
electric shock.

If a fault occurs, first check the points listed before taking the unit for
repair. If you are unable to solve a problem by following these hints,
consult your dealer or service center.

Problem

Solution

Disc does not playback.

– Make sure the correct program number (channel number) for the Streamium

System has been selected on the TV.

– Make sure the Streamium System and the TV are connected properly.
– Make sure the disc is not scratched or dirty. Replace or clean the disc.
– Make sure the disc has been inserted, printed side up.
– Make sure you have inserted the right disc type: DVD, (Super) Video CD,

Audio CD, CDR(W) or MP3-CD.

– Make sure the region code of the DVD matches the Streamium System.
– Change the Parental level (See “Access control”).
– Press SYSTEM MENU to exit the system menu.

Cannot activate some features,

– The features may not be available on the disc.Try another disc.

such as angles, subtitles or

multi-language Audio.

No sound or distorted sound

– Adjust the volume.
– Check the speaker connections and settings.
– Disconnect the headphones.
– Press

2OK to resume normal playback.

– Press the corresponding source button on the remote control (DVD,

INTERNET, …) to choose the source you want to hear through the
Streamium System.

No sound from the center and/or

– Make sure the center and surround speakers are connected correctly.

surround speakers.

– Press SURROUND on the remote control to select another surround effect.

No digital surround sound

– Make sure the selected source (inserted disc, Internet media, …) supports

digital surround sound (Dolby Digital, DTS, MPEG).

– Make sure external exquipment that plays digital surround sound is

connected to DIGITAL IN.

Radio reception is poor.

– If the signal is too weak, adjust the antenna or connect an external antenna

for better reception.

– Place the antenna farther away from other equipment (TV,VCR, digital

equipment, …) that may disturb radio reception.

– Increase the distance between the Streamium System and your TV or VCR.

The remote control does not function

– Press the desired source button on the remote control (DVD,

properly.

INTERNET, …), then press the desired function button (e. g.

2OK, T).

The Streamium System does not

– Unplug the power cord and wait at least 10 seconds before reconnecting

respond to any of the buttons, including

the unit.

the standby button.

Troubleshooting

46

English

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