Troubleshooting chart, Index, English – Panasonic CT-26WC15 User Manual

Page 27

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T

ROUBLESHOOTING

C

HART

25 z

ENGLISH

Troubleshooting Chart

Before calling for service, determine the symptoms and follow suggested solutions

.

A

UDIO

V

IDEO

Solutions

Noisy Audio

Snowy Video

Adjust antenna location and connection

Noisy Audio

Multiple Image /

Color shift in picture

Adjust antenna location and connection
Check antenna lead-in wire

Noisy Audio

Interference

Move television away from electrical appliances, lights,
vehicles and medical equipment

No Audio

Normal Video

Increase volume
Check mute
Check television SPEAKERS on/off
Change channel

Noisy Audio

No Video with Snow

Set TV or Cable Mode Properly
Check antenna cables

No Audio

No Video

Check if power cord is plugged into active outlet

Adjust brightness and audio controls. Normalize Picture settings.

Change channel

Check cable connections

Program the remote control again

Check second video source operation

Make sure that a PC is not connected to HDMI input.

Normal Audio

Picture shifts slightly (horizontally or

vertically) when turned on, while

changing channels or within a

duration of two (2) hours of viewing.

This is a normal condition to prevent image burn-in. This feature can be
turned off. However, turning off this feature may result in image
retention on screen. (refer pg. 18)

Normal Audio

No Color

Confirm that cables are in the correct jacks
Adjust color settings
Change channel
Check for broken pins on S-Video cable

Wrong Audio

Normal Video

Check if audio is set to Stereo or Mono, not SAP

Normal Audio

Black Box on Screen

Change CC (Closed Captioning) from Text Mode

Normal Audio

Normal Video

Replace remote control batteries

Intermittent Remote Control Operation

No effect when pressing TV front control panel keys

Control panel may be locked. Press ACTION and TV/VIDEO buttons

on the TV front simultaneously, then quickly press ACTION and
W VOL buttons simultaneously.

?

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