Troubleshooting, Normal operation, Abnormal operation – Panasonic CS-C12BKP User Manual
Page 11: Call the dealer immediately
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ENGLISH
TROUBLESHOOTING
■ Normal Operation
Is it okay?
• Air conditioner has been restarted, but does not
operate for 3 minutes.
• A sound like water flowing can be heard.
• It seems that fog is coming out from the air
conditioner.
• The room has a peculiar odour.
• During Automatic Vertical Airflow setting,
indoor fan stops occasionally.
• The outdoor unit emits water or steam.
■ Abnormal Operation
Check the following points before calling for repairs or
service.
If the malfunction persists, please contact your nearest
servicenter.
For assistance, please call: 1-800-211-PANA (7262) or
send e-mail to: [email protected]
Is it okay?
• The air conditioner does not operate.
• Air conditioner produces loud noise during
operation.
• The air conditioner does not cool effectively.
This is the answer
• This is to protect the air conditioner. Wait until the air
conditioner begins to operate.
• This is the sound of refrigerant flowing inside the air
conditioner.
• Condensation occurs when the airflow from the air
conditioner cools the room.
• This may be a damp smell emitted by the wall,
carpet, furniture or clothing in the room.
• This is to remove smell emitted by the surroundings.
• In COOL/DRY operation, moisture in the air
condenses into water on the cool surface of outdoor
unit piping that causes dripping.
Please check
• Has the circuit breaker been tripped?
• Has the power plug been removed from the wall
outlet?
• Is the timer being used correctly?
• Is the installation work slanted?
• Is the front grille closed properly?
• Has the temperature been set incorrectly?
• Are the filters dirty?
• Are the intake or outlet vents of the outdoor unit
obstructed?
• Are all windows and doors closed?
■ Call the Dealer Immediately
If the following conditions occur, turn off and unplug the
main power supply, and then call your authorized
Panasonic dealers or servicenter.
•
Abnormal noise is heard during operation.
•
Water or foreign material gets into the remote
control by mistake.
•
Water leak from the indoor unit.
•
Switches or buttons do not operate properly.
•
The circuit breaker switches off frequently.
•
Power supply cord and plug become unusually
warm.
Service information can be obtained 24 hours/day by
calling
1-800-211-PANA (7262).
To expedite the repair of your air conditioner:
•
Please have your proof of purchase.
•
List all symptoms the unit is exhibiting.