Appendix a: before requesting help, Problems and solutions, Before requesting help – Panasonic EB-TX220 User Manual
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Appe
ndix
A: Be
for
e
Re
que
s
tin
g H
e
lp
Before 
Requesting 
Help
As you learn how to use all of your phone’s features, you may 
occasionally experience minor problems. Fortunately, you can 
fix most of these problems yourself. Listed below are some of 
the problems you might encounter, as well as procedures that 
may help you arrive at a solution. If your problem persists, 
please contact your wireless service provider or visit 
Panasonic’s website at www.panasonic.com. 
Problems and Solutions
Problem
Possible Cause(s)
Solution(s)
Phone w ill not 
turn on
B atte ry is too lo w or n ot 
charg ed.
B atte ry co nta cts ne ed to
be cle ane d.
w as no t pre sse d
lon g eno ugh .
R ech arge the ba ttery. O r, 
conn ect the A C or D C 
ada pter.
W ipe th e battery co ntacts
and p hon e co ntacts w ith a
dry cloth.
Try pressin g and h olding
fo r a t le ast three
secon ds.
“Initialization 
Error xxxx” or 
“Run Tim e 
Error xxxx” is 
displayed
Yo ur pho ne has de te cte d a 
prog ram m ing e rro r.
C on ta ct your w ire less 
service pro vider.
Phone turns
off
inadvertently
B atte ry is to o low o r w ill not
hold a charge .
C on nect a n A C or D C
ada pter a nd con firm that
th e battery icon is 
disp layed . If the battery 
icon d oes not display,
contact yo ur w ireless 
service pro vider.