Panasonic CU-C24BKP6 - Manual (Page 11)

ENGLISH
10
TROUBLESHOOTING
■ Normal Operation
Is it okay?
• Air conditioner has been restarted, but does not
operate for 3 minutes.
• A sound like water flowing can be heard.
• It seems that fog is coming out from the air
conditioner.
• The room has a peculiar odour.
• During Automatic Vertical Airflow setting,
indoor fan stops occasionally.
• The outdoor unit emits water or steam.
■ Abnormal Operation
Check the following points before calling for repairs or
service.
If the malfunction persists, please contact your nearest
servicenter.
For assistance, please call: 1-800-211-PANA (7262) or
send e-mail to: consumer [email protected]
Is it okay?
• The air conditioner does not operate.
• Air conditioner produces loud noise during
operation.
• The air conditioner does not cool effectively.
This is the answer
• This is to protect the air conditioner. Wait until the air
conditioner begins to operate.
• This is the sound of refrigerant flowing inside the air
conditioner.
• Condensation occurs when the airflow from the air
conditioner cools the room.
• This may be a damp smell emitted by the wall,
carpet, furniture or clothing in the room.
• This is to remove smell emitted by the surroundings.
• In COOL/DRY operation, moisture in the air
condenses into water on the cool surface of outdoor
unit piping that causes dripping.
Please check
• Has the circuit breaker been tripped?
• Has the power plug been removed from the wall
outlet?
• Is the timer being used correctly?
• Is the installation work slanted?
• Is the front grille closed properly?
• Has the temperature been set incorrectly?
• Are the filters dirty?
• Are the intake or outlet vents of the outdoor unit
obstructed?
• Are all windows and doors closed?
■ Call the Dealer Immediately
If the following conditions occur, turn off and unplug the
main power supply, and then call your authorized
Panasonic dealers or servicenter.
Service information can be obtained 24 hours/day by
calling
1-800-211 PANA (7262).
To expedite the repair of your air conditioner:
•
Please have your proof of purchase.
• List all symptoms the unit is exhibiting.
• Abnormal noise is heard during operation.
• Water or foreign material gets into the remote
control by mistake.
• Water leak from the indoor unit.
• Switches or buttons do not operate properly.
• The circuit breaker switches off frequently.
• Power supply cord and plug become unusually
warm.