Chapter 7: support, Frequently asked questions – Promise Technology FASTTRAK SX4300 User Manual

Page 61

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Chapter 7: Support

Frequently Asked Questions, below

Contact Technical Support, page 59

Limited Warranty, page 61

Return Product for Repair, page 63

Frequently Asked Questions

This section lists frequently asked questions involving pre-installation, drive
issues, installation, and post-installation.

Pre-Installation (Speed, Device Types, Capacity, Cabling)

What kind of HDDs can I use for a FastTrak SX Series logical drive?

You can use any Serial ATA hard drive(s) to create arrays on the FastTrak
SX Series. Use matching drives for multiple-drive arrays to maximize
capacity usage as well as performance.

What it the maximum disk drive storage capacity of FastTrak SX Series?

FastTrak SX8300 supports up to 3.2 TB (eight 400 GB disk drives). FastTrak
SX4300 supports up to 1.5 TB (four 400 GB disk drives).

Will ACPI work with HDDs on the FastTrak SX Series?

Yes. The FastTrak Controller supports ACPI S1, S3 and S4 standby modes.

Can I use ATAPI devices on the FastTrak SX Series?

No. The FastTrak Controller does not support ATAPI devices.

Will the FastTrak SX Series work with 66MHz PCI bus speed?

FastTrak SX Series will work with a 66MHz PCI bus, however the FastTrak
card itself requires a PCI-X slot.

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