Fax machine “hears” voice as cng tone, Custom features on a single line, For customer service – Visioneer 1780 User Manual

Page 90: To order brother accessories

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C H A P T E R E L E V E N

Fax Machine “Hears” Voice as CNG Tone

If your fax machine is set to Easy Receive ON, and it answers voice calls by
trying to receive a fax, try turning Easy Receive to OFF.

Transmission Verification Report Prints “Result: NG”

There is probably temporary noise or static on the phone line. Try sending
the fax again. If the problem continues, call your Telephone Company to
check your phone line.

Custom Features on a Single Line

If you have Call Waiting, Caller ID, Ring Master, Voice Mail, an answering
machine, alarm system or any other custom feature on a single phone line
with your fax machine, it may create a problem sending or receiving fax
data.

For Customer Service

USA:

1-800-284-4329 (voice)

1-908-575-8790 (fax)

From within Canada:

1-800-853-6660 (voice)

1-514-685-4898 (fax)

From within Montreal: 1 514-685-6464 (voice)

To Order Brother Accessories

If you have a Visa, MasterCard, Discover or American Express credit card, you
can order accessories directly from Brother.

USA:

1-888-879-3232 (voice)

1-800-947-1445 (fax)

From within Canada:

1-800-668-2768 (voice)

See

Easy Receive

p. 36

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