Warranty information, Obtaining service, Limited warranty – Western Digital My Book Office Edition User Manual
Page 11
MY BOOK OFFICE EDITION
USER MANUAL
APPENDIX – 9
Warranty Information
Obtaining Service
WD values your business and always attempts to provide you the very best of service. If this Product
requires maintenance, either contact the dealer from whom you originally purchased the Product or
visit our product support Web site at for information on how to obtain service or a
Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be
given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which
an RMA number has not been issued) will be returned to you at your expense. Authorized returns must
be shipped in an approved shipping container, prepaid and insured, to the address provided on your
return paperwork. Your original box and packaging materials should be kept for storing or shipping your
WD product. To conclusively establish the period of warranty, check the warranty expiration (serial
number required) via . WD shall have no liability for lost data regardless of the cause,
recovery of lost data, or data contained in any Product placed in its possession.
Limited Warranty
WD warrants that the Product, in the course of its normal use, will be free from defects in material and
workmanship for a period of three (3) years, unless otherwise required by law, and will conform to
WD’s specification therefor. This limited warranty period shall commence on the purchase date
appearing on your purchase receipt. WD shall have no liability for any Product returned if WD
determines that the Product was stolen from WD or that the asserted defect a) is not present, b)
cannot reasonably be rectified because of damage occurring before WD receives the Product, or c) is
attributable to misuse, improper installation, alteration (including removing or obliterating labels and
opening, disassembling, or removing external enclosures, including but not limited to the mounting
frame, unless the product is on the list of limited user-serviceable products and the specific alteration
is within the scope of the applicable instructions, as found at support.wdc.com), accident or
mishandling while in the possession of someone other than WD. Subject to the limitations specified
above, your sole and exclusive warranty shall be, during the period of warranty specified above and at
WD’s option, the repair or replacement of the Product. The foregoing warranty of WD shall extend to
repaired or replaced Products for the balance of the applicable period of the original warranty or ninety
(90) days from the date of shipment of a repaired or replaced Product, whichever is longer.
The foregoing limited warranty is WD’s sole warranty and is applicable only to products sold as new.
The remedies provided herein are in lieu of a) any and all other remedies and warranties, whether
expressed, implied or statutory, including but not limited to, any implied warranty of merchantability or
fitness for a particular purpose, and b) any and all obligations and liabilities of WD for damages
including, but not limited to accidental, consequential, or special damages, or any financial loss, lost
profits or expenses, or lost data arising out of or in connection with the purchase, use, or performance
of the Product, even if WD has been advised of the possibility of such damages. In the United States,
some states do not allow exclusion or limitations of incidental or consequential damages, so the
limitations above may not apply to you. This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Western Digital
20511 Lake Forest Drive
Lake Forest, California 92630 U.S.A.
Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its
use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted
by implication or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at
any time without notice.
Western Digital, WD, the WD logo, and My Book are registered trademarks; and Office Edition is a trademark of
Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to other companies.
© 2009 Western Digital Technologies, Inc. All rights reserved.
4779-705004-A02 Jan 2009