Solving print problems, Solving print problems -22 – Brother HL-6050DN User Manual

Page 154

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TROUBLESHOOTING 6 - 22

Solving print problems

Problem

Recommendation

The printer prints unexpectedly or
it prints garbage data.

■

Make sure the interface cable is not too long. We recommend that you use
a parallel interface cable or USB interface cable that is no longer than 2
meters (6 feet).

■

Make sure that the printer cable is not damaged or broken.

■

If you are using an interface-switching device, remove it. Connect your
computer directly to your printer, and then try again.

■

Check that you have chosen the appropriate printer driver with 'Set as
default'.

■

Make sure that the printer is not connected to the same port that is also
connected to a storage device or scanner. Take away all other devices and
connect the port only to the printer.

■

Turn off the Status Monitor in the Device Options tab in the Windows

®

printer driver. See Device Options on page 2-5.

The printer cannot print full pages
of a document.

■

Press the Go button to print the data that is left in the printer.

■

If the Go button does not clear the error, reduce the complexity of your
document or reduce the print resolution.

■

Change the TrueType mode settings in the Device Options tab in the
Windows

®

printer driver. See Device Options on page 2-5.

The printer cannot print full pages
of a document. An error message

MEMORY FULL

appears.

■

Press the Go button to print the data that is left in the printer.

■

Reduce the print resolution or reduce the complexity of your document.

■

Expand the printer memory by adding a DIMM. See DIMM on page 4-11

The headers or footers appear
when I view my document on the
screen but they do not show up
when I print it.

■

Most laser printers have a restricted area that cannot be printed on. This
unprintable area is usually the first two lines and the last two lines of a page
(leaving 62 printable lines). Adjust the top and bottom margins of your
document to allow for this.

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