LG 50PT350C - Manual (Page 112)

APPENDIX
112
APPENDIX
TROUBLESHOOTING
A Ab bn no orrm maall O Op peerraattiio on n
V Viid deeo o P Prro ob blleem mss
No picture &No sound
No or poor color
or poor picture
Poor reception on
some channels
Lines or streaks
in pictures
No picture
when connecting HDMI
Horizontal/vertical bars
or picture shaking
Picture appears slowly
after switching on
The remote control
doesn’t work
Power is suddenly
turned off
■ Check to see if there is any object between the product and the remote control
causing obstruction. Ensure you are pointing the remote control directly at the TV.
■ Ensure that the batteries are installed with correct polarity (+ to +, - to -).
■ Ensure that the correct remote operating mode is set: TV, VCR etc.
■ Install new batteries.
■ Is the sleep timer set?
■ Check the power control settings. Power interrupted.
■ TV will be automatically turned off, in case of no signal for 15 minutes.
■ Check whether the product is turned on.
■ Try another channel. The problem may be with the broadcast.
■ Is the power cord inserted into wall power outlet?
■ Check your antenna direction and/or location.
■ Test the wall power outlet, plug another product’s power cord into the outlet
where the product’s power cord was plugged in.
■ This is normal, the image is muted during the product startup process. Please
contact your service center, if the picture has not appeared after five minutes.
■ Adjust Color in menu option.
■ Keep a sufficient distance between the product and the VCR.
■ Try another channel. The problem may be with the broadcast.
■ Are the video cables installed properly?
■ Activate any function to restore the brightness of the picture.
■ Check for local interference such as an electrical appliance or power tool.
■ Station or cable product experiencing problems, tune to another station.
■ Station signal is weak, reorient antenna to receive weaker station.
■ Check for sources of possible interference.
■ Check antenna (Change the direction of the antenna).
■ If an HDMI cable doesn’t support High Speed HDM, it can cause flickers or no
screen display. In this case use the latest cables that support High Speed HDMI.
*This feature is not available for all models.