HP ProLiant BL465c Server Blade - Manual (Page 41)

7 Support and other resources
Information to collect before contacting HP
Be sure to have the following information available before you contact HP:
•
Software product name
•
Hardware product model number
•
Operating system type and version
•
Applicable error message
•
Third-party hardware or software
•
Technical support registration number (if applicable)
How to contact HP
Use the following methods to contact HP technical support:
•
See the Contact HP worldwide website:
http://www.hp.com/go/assistance
•
Use the Contact hp link on the HP Support Center website:
http://www.hp.com/go/hpsc
•
In the United States, call +1 800 334 5144 to contact HP by telephone. This service is available
24 hours a day, 7 days a week. For continuous quality improvement, conversations might be
recorded or monitored.
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/country/us/en/contact_us.html After registering, you will receive email
notification of product enhancements, new driver versions, firmware updates, and other product
resources.
Related information
Documents
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HP Service Pack for ProLiant User Guide
•
HP Smart Update Manager User Guide
•
HP ProLiant Support Pack User Guide
•
HP iLO Scripting and Command Line Guide
You can find these documents from the Manuals page of the HP Business Support Center website:
http://www.hp.com/support/manuals
Websites
•
The Smart Update Firmware DVD ISO is available at the download tab on the HP website at
http://www.hp.com/go/foundation .
•
For general information on management products, see the HP Insight Foundation website at
http://www.hp.com/go/foundation .
Information to collect before contacting HP 41