HP LD4730 47-inch Micro-Bezel Video Wall Display - Manual (Page 62)

Preparing to call technical support
If you cannot solve a problem using the troubleshooting tips in this section, you might need to call
technical support. Contact your regional HP authorized service provider. Have the following
information available when you call:
● Display model number
● Serial number for the display
● Purchase date on invoice
● Conditions under which the problem occurred
● Error messages received
● Hardware configuration
● Hardware and software you are using
54 Appendix A Troubleshooting ENWW