HP ProLiant BL685c G5 Server Blade User Manual

Page 78

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Troubleshooting 78

system, the message causes the reboot not to occur automatically. For a successful reboot, you must select
the Exit button.

Recovering from Fatal Error - application will exit
message

Running in a directory path containing double-byte characters

When running in a directory path containing double-byte characters, the HP Smart Update Manager
encounters a fatal error while trying to initialize.

The HP Smart Update Manager cannot be run in directories containing double-byte characters in the path
name. Paths can be created with double-byte characters when using certain versions of the operating
system, such as Japanese or Chinese.

Recovering from a missing reboot message when
running on SUSE LINUX Enterprise Server 9

Running HP Smart Update Manager on SUSE LINUX Enterprise
Server 9

You can specify a reboot message that appears before a server reboots after a successful installation of
firmware or software. However, when running HP Smart Update Manager on SUSE LINUX Enterprise
Server 9, the reboot message does not appear because there is no access to the console when using
SUSE LINUX Enterprise Server 9. This error is not unique to HP Smart Update Manager, and it is an
operating system limitation.

NOTE:

Beginning with the Firmware Maintenance CD v8.50, HP Smart Update Manager no

longer runs on SUSE Enterprise Linux 9.

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