Hp technical support, Customer self repair, Subscription service – HP StorageWorks X3000 Network Storage Systems User Manual
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WARNING!
To reduce the risk of personal injury or damage to equipment:
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Extend leveling jacks to the floor.
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Ensure that the full weight of the rack rests on the leveling jacks.
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Install stabilizing feet on the rack.
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In multiple-rack installations, fasten racks together securely.
•
Extend only one rack component at a time. Racks can become unstable if more than one component
is extended.
HP technical support
For worldwide technical support information, see the HP support website:
Before contacting HP, collect the following information:
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Product model names and numbers
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Technical support registration number (if applicable)
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Product serial numbers
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Error messages
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Operating system type and revision level
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Detailed questions
Customer self repair
HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR
part needs replacing, HP ships the part directly to you so that you can install it at your convenience.
Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a
repair can be accomplished by CSR.
For more information about CSR, contact your local service provider, or see the CSR website:
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.
HP websites
For additional information, see the following HP websites:
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X1000 and X3000 Network Storage System
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