HP StorageWorks EVA Controller HSG V8.8 Software User Manual
Page 90
Integrating SWCC with Insight Manager
90
Command Console V2.5 User Guide
Insight Manager Unable to Find the HSGxx Storage Window
If you install Insight Manager before you install SWCC, Insight Manager will not
be able to find the HSGxx Storage Window.
You can correct the problem by following these steps:
1. Click Start > Settings > Control Panel and then double-click the Insight
Agents icon.
A window opens showing you the active and inactive Agents under the
Services tab.
2. Highlight the entry for Fibre Array Information and click Add.
The Fibre Array Information entry is moved from Inactive Agents to Active
Agents.
Removing the Integration Patch Disables Storage Window
If you remove the integration patch, HSG80 Storage Window V2.4 will not work.
You will have to reinstall HSG80 Storage Window V2.4. The integration patch
uses some of the same files as the HSG80 Storage Window V2.4.