For other operating systems, Multiple agents, For other operating systems multiple agents – HP StorageWorks EVA Controller HSG V8.8 Software User Manual

Page 95

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Troubleshooting

95

Command Console V2.5 User Guide

8. Click the WINS Address tab. If your computer uses DNS, you do not need to

have Enable LMHOSTS Lookup selected.

Note:

If WINS servers are available on the network, the LMHOST file can be used.

SWCC does not support WINS.

9. Check the General tab in the Internet Protocol (TCP/IP) Properties

window to determine the IP address for the system,.

10. Click the DNS tab in the Advanced TCP/IP Settings window to determine

the full name of the system.

For other operating systems

Generally, the entry for an Agent in the Client authorization list must match what

gethostbyaddr

(<client IP address>) returns in the hosts agent

h_name

field if

gethostbyaddr

(<client IP address>) is executed on the Agent system. If the hosts

files names on all systems are not identical, the

h_name

returned may vary on

different Agent systems. For example,

xxx.xxx.xxx.xxx

client.somewhere.com

client

returns

client.somewhere.com

in the

h_name

field, but

xxx.xxx.xxx.xxx

client

client.somewhere.com

returns client in the

h_name

field.

The best way to determine what to use for a Client name in the Client
authorization list is to write a program that runs on the Agent system and prints
the

h_name

field returned by

gethostbyaddr

(<client IP address>).

Multiple Agents

If the Agent system is running multiple SWCC Agents (for example, to support
different controller types), the client system must be authorized for all Agents. If
the client system is missing from any authorized Client list of an Agent, that
Agent cannot be added to the Navigation tree.

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