HP Integrity rx5670 Server - Manual (Page 46)

2. Stop the following services:
❍ All Insight Management Agents
❍ Array Configuration Utility
❍ HP Version Control Repository Manager
❍ HP Version Control Agent
❍ HP Insight Management Agent
❍ Surveyor
❍ HP Performance Management Pack (PMP)
❍ HP PMP Tools
3. Rename the directory \compaq\wbem to \compaq\wbem_old.
4. Create a new directory \compaq\wbem.
5. Copy the contents of the directory \compaq\wbem_old to \compaq\wbem.
6. Restart the following services:
❍ All Insight Management Agents
❍ Array Configuration Utility
❍ HP Version Control Repository Manager
❍ HP Version Control Agent
❍ HP Insight Management Agent
❍ Surveyor
❍ HP Performance Management Pack (PMP)
❍ HP PMP Tools
The VCRM is accessible from SMH and from https://VCRMSystem:2381.
Log problems
Why are there multiple log entries in the VCRM log about components being
modified or added after a ProLiant and Integrity Support Pack is uploaded?
Solution: The VCRM logs the specific additions that it receives from the upload control, but it also
monitors the repository directory as a separate activity. The operating system provides separate
notifications about changes in the repository directory, and these can result in multiple log entries,
which can be ignored.
Solution: The default Internet Explorer security settings prevent you from downloading the file.
46
Troubleshooting