Restrictions and limitations – HP Virtual Connect 8Gb 24-port Fibre Channel Module for c-Class BladeSystem User Manual

Page 5

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Introduction 5

An Onboard Administrator user account with Administrative privileges and access to all Onboard

Administrators and interconnect bays must be available for use. If the enclosure is imported into a

Virtual Connect domain, a Virtual Connect user account with Domain privileges is also required.

Ethernet network connectivity between the client system and the enclosure Onboard Administrator is

required. To validate this connectivity, open a web browser to the enclosure Onboard Administrator
before running the utility.

Ethernet network connectivity is required between the client system hosting VCSU and the VC
interconnect modules in the enclosure.

Add the Virtual Connect Support Utility application to the list of exceptions for any host-based firewall
on the client if you do not have a healthy Backup VC module.

If you do not have a healthy Backup VC module, no firewalls can exist between the client system and the
remote enclosure Onboard Administrator. If a firewall exists, and it is blocking ports, then the utility

cannot open a connection with the remote modules to perform the update.

Onboard Administrator firmware v1.30 or higher is required for correct VCSU operation.

Only one instance of the VCSU accessing a single enclosure can be run on a single client at one time.
Using multiple clients to interface remotely with the same enclosure can interrupt the firmware update

process and prevent it from completing successfully

During firmware update operations, the VC modules are unavailable for use. Attempting to reset or
remove the modules during the update process can result in a corrupted firmware image. Do not reset

or update the firmware for the Onboard Administrator of the target enclosure while VC modules are

being updated. These actions can interfere with the firmware update process and cause the update to
fail. During the firmware update process, LAN and SAN connectivity through the VC modules, which

might be hosted to servers in the enclosure, can be interrupted temporarily.

If VCSU is interrupted or loses network connectivity during the update, reset the affected module and
restart the firmware update process.

VCSU supports IPv4 addresses only.

In a multi-enclosure environment, the Onboard Administrator user name and password must be

identical across the local and remote enclosures in the Virtual Connect domain. Otherwise, firmware
update of the remote enclosures does not succeed.

Restrictions and limitations

A VCSU update operation can be performed from a server blade in the same enclosure that is being
updated. However, this feature is supported only when using a redundant network configuration on the

server blade running the VCSU client.

This version of VCSU supports c3000 and c7000 enclosures.

The utility does not update modules that are powered off, non-functional, or not physically present. A
status message indicates whether any modules are in these states.

The utility does not update unknown or unsupported module types, including pass-thru Ethernet and FC
modules.

HTTP and HTTPS downloads are restricted to non-authenticated websites.

FTP downloads are restricted to non-SSL/TLS, Passive Transfer Mode FTP sites.

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