Audio problems, Power management problems, Resolving a low battery level – HP 245 G1 Notebook PC User Manual

Page 83: Audio problems power management problems

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To get the latest version of the WLAN device software for your computer, follow these steps:

1.

Open your Internet browser and go to

http://www.hp.com/support

.

2.

Select your country or region.

3.

Click the option for software and driver downloads, and then type your computer model number
in the search box.

4.

Press

enter

, and then follow the on-screen instructions.

NOTE:

If the WLAN device you are using was purchased separately, consult the manufacturer's

website for the latest software.

Audio problems

To check the audio functions on your computer, follow these steps:

1.

Select Start > Control Panel > Hardware and Sound > Sound.

2.

When the Sound window opens, click the Sounds tab. Under Program Events, select any sound
event, such as a beep or alarm, and click the Test button.

You should hear sound through the speakers or through connected headphones.

To check the recording functions on your computer, follow these steps:

1.

Select Start > All Programs > Accessories > Sound Recorder.

2.

Click Start Recording and speak into the microphone. Save the file to your desktop.

3.

Open a multimedia program and play back the sound.

To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware
and Sound
> Sound.

Power management problems

Some possible causes for power management problems include the following:

●

Low battery levels

●

AC adapter problems

Resolving a low battery level

Resolving a low battery level when external power is available

●

Connect an AC adapter.

●

Connect an optional docking or expansion device.

●

Connect an optional power adapter purchased as an accessory from HP.

Resolving a low battery level when no power source is available

●

Initiate Hibernation.

●

Save your work and shut down the computer.

Troubleshooting

73

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