Failure codes, Suggested actions – HP Server tc3100 series User Manual

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Appendix E

LED Codes

For example, a 2-1-1-2 error (DRAM Error) would appear as:

flash-flash, pause, flash, pause, flash, pause, flash-
flash,
pause

The failure pattern repeats indefinitely.

Failure Codes

The table below lists the error or report codes, which are flashed by the HP Server
Remote Management Card's red diagnostic LED. A flashing red LED always
indicates a problem with the card's operation.

To determine a Suggested Action, note the first three digits of the error and refer
to the Report Code in the following table. The fourth digit is represented by an
"X" because the number is irrelevant to the analysis.

Table F-1. Failures and Suggested Actions

Report Code
(

Red LED blink pattern)

Failure Reason

Suggested
Action

LED on continuously

ASIC CPU Subsystem Error See action 1

1111

FLASH-ROM Error

See action 2

211X

DRAM Error

See action 3

311X

LAN Interface Error

See action 1

411X

RS-232 Interface Error

See action 1

511X

PCI Interface Error

See action 1

611X

ICMB Error

See action 1

The "X" in the report code represents a possible number between 1 and 9 and is
not significant.

Suggested Actions

The following remedies refer to the Suggested Actions listed in the last column of
Table F-1 above.

Action 1: First verify the fault. Cycle power at the server to restart the HP
Server Remote Management Card. If the same error is reported again, call
your local support center.

Action 2: The card firmware may be corrupted and require updating. You
may either use the firmware image that came with the card on the HP
Netserver Navigator CD
, or you may download the latest firmware update
image from the HP Server BBS or web site (see Technical Support in

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