Other icon definitions, Export support information, Export support – HP Integrity BL860c i2 Server-Blade User Manual

Page 20

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HP Virtual Connect Manager 20

Icon

Status

Description

Normal

Status of this line item is okay.

Information

al

—

Other icon definitions

Icon

Description

Mouse over to view specific help for the associated field.

The UID/PID of this line item is not illuminated.

The UID/PID for this line item is illuminated.

(green)

The server blade is powered on.

(amber)

The server blade is powered off.

Click to view a printable report of the onscreen summary. This
icon is not available if no report function is available for that

screen.

Export support information

Virtual Connect Manager enables users to generate a support log, which can then be exported for
technical support assistance.
To generate a support log, select Export Support Information from the Tools pull-down menu. Allow
several minutes for Virtual Connect Manager to collect all of the information. After the information is
collected, you are prompted to save the information file locally.
Following is a list of the support information that is collected:

•

System Log files

•

VC Manager trace files

•

Web Server Log file

•

VC Manager configuration files

•

VC-Enet module database content in XML format

•

VC-FC module database content in XML format

•

Ethernet switch status and configuration information

•

Operating system status information

•

Directory listings

•

Boot Loader environment variables

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