Hp technical support, Product warranties, Registering your tape drive – HP StoreEver DAT Tape Drives User Manual

Page 10: Subscription service

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CAUTION:

Indicates that failure to follow directions could result in damage to equipment or data.

IMPORTANT:

Provides clarifying information or specific instructions.

NOTE:

Provides additional information.

HP technical support

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

Product model names and numbers

Technical support registration number (if applicable)

Product serial numbers

Error messages

Operating system type and revision level

Detailed questions

Product warranties

For information about HP StorageWorks product warranties, see the warranty information website:

http://www.hp.com/go/storagewarranty

Registering your tape drive

Once you have installed and tested your HP StorageWorks Ultrium tape drive, please take a few minutes

to register your product on the following website:

http://www.register.hp.com

To ensure your registration is complete, there are a number of questions on the electronic form that are

mandatory. Other questions are optional. However, the more you feel able to complete, the better HP

can meet your needs.

Subscription service

HP recommends that you register your product at the Subscriber’s Choice for Business website:

http://www.hp.com/go/e-updates

After registering, you will receive e-mail notification of product enhancements, new driver versions,

firmware updates, and other product resources.
After signing up, you can quickly locate your products by selecting Business support and then Storage

under Product Category.

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