HP Insight Management-Software User Manual

Page 138

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1.

Select the affected VC Domain, and start VC Domain Maintenance.

2.

Log in to Virtual Connect Manager. Wait to be prompted for new Onboard Administrator
credentials.

NOTE:

You must have domain privileges to log in to Virtual Connect Manager.

3.

Provide the Onboard Administrator credentials, and then follow the Virtual Connect Manager
instructions.

4.

In Virtual Connect Manager, restart all servers with server profiles that present a Pending
status.

5.

Verify that the servers are operating correctly.

6.

Access VCEM, and complete VC Domain Maintenance.

Systems Insight Manager customizations for VCEM have not taken place

VCEM customizations for both Systems Insight Manager menu and Systems Insight Manager System
and Events collections might not take place when installing VCEM in standalone mode.

To correct this issue from the Systems Insight Manager menu, access Options

→Managed

Environment, and click OK to apply VCEM customization to Systems Insight Manager menu and
Systems Insight Manager System and Events collections.

After a server profile failover, some connections defined in the server profile
are not functional

VCEM cannot identify if all Fibre Channel and Ethernet connections configured in a server profile
can be physically mapped to the physical ports of a server blade, because it is possible to have
Ethernet or Fibre Channel connections in the server profile that cannot be configured in the server
blade where it is assigned, causing those servers to not function.

To correct this issue, perform either of the following:

Manually move the affected server profile to a spare server blade that contains all the necessary
physical ports to receive the server profile.

Install the necessary mezzanine cards in the server blade to provide the physical port mappings
required by the server profile connections.

Server profiles are not displaying physical port mapping and allocated
bandwidth information

VCEM does not display physical port mapping and allocated bandwidth information for the Ethernet
network connection in a server profile.

To correct this information, perform the following:
1.

Go to Virtual Connect Manager user interface.

2.

Expand the Server Profiles Assigned Server Profiles left navigation panel and click the desired
server profile.

3.

The Physical Port Mapping and Allocated Bandwidth information is presented inside the
Ethernet Network Connection table.

VCEM page displays "Communication with the Systems Insight Manager
server has been lost"

When VCEM performs a task that requires some time to be completed, Systems Insight Manager
server might detect that the task is taking too long and the Communication with the Systems
Insight Manager server has been lost

message appears.

138

Troubleshooting VCEM

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