HP 9000 Virtual Library System - Manual (Page 101)

VLS Critical Diagnostics Services
VLS Critical Diagnostics Services is a mini HTTP service built into VLS to provide the status and
details of the hardware, console access, and a support ticket service so you can check the VLS
vitals before the main GUI is running. You can also use it to examine the VLS if it hangs during a
bootup and does not come all the way up. However, you cannot use it to diagnose master node
hardware issues or network connectivity issues because this service relies on those to operate.
To access the Diagnostic Services:
1.
Go to https://hostname:8008/ .
2. Log in using the Command View VLS user name and password.
At the initial installation, the login default is “administrator” (user name) and “admin”
(password). You must change this password within Command View VLS; you cannot change
it in the diagnostic services.
3. Wait until all of the hardware components are populated; this can take up to 15 seconds.
In the screen shot above, the Diagnostic Services screen is fully loaded. This system has two nodes
and two arrays. Note that there is a problem with array 1.
To view information about any hardware component, select it from the navigation tree; the screen
displays the status and details about that item.
Diagnostic Services tasks are available on the task bar:
•
Shutdown — shuts down the VLS system as it would from Command View VLS or VLS CLI.
•
Reboot — reboots the VLS system as it would from Command View VLS or VLS CLI.
•
Restart Command View VLS — restarts Command View VLS.
•
Support Ticket
The support ticket task allows you to generate and download a support ticket. Click Create
New Support Ticket. The ticket is listed under Active Ticket Collection Process until it completes.
VLS Critical Diagnostics Services 101