HP XP7 Storage - Manual (Page 147)

Note the following:
•
Update is recommended.
•
If you click either Update or Block, you must close the web browser and restart Remote Web
Console.
•
To use Remote Web Console with the current Java version, click Later.
•
To prevent this dialog box from appearing again, check Do not ask again until the next update
is available and then click Later.
•
If an error occurs, repeat the procedure.
Troubleshooting
This topic describes cautions peculiar to the Remote Web Console secondary window. For
troubleshooting issues common to the main and secondary windows, see Chapter 8 Troubleshooting.
Table 46 Java application errors
Probable cause / recommended action Error condition
The pop-up blocker function of your web browser might restrict
Remote Web Console. If the problem still continues after you When you click the Remote Web Console menu, the system
does not respond. One minute later, application error
(20020-108000) occurs. 1
perform the operation multiple times, perform one or both of
the following actions:
• Disable the pop-up blocker function of your web browser.
•
Disable the pop-up blocker function of any browser
plug-in/add-on.
If neither of the above can be performed in Internet Explorer,
you can open the window by clicking the Remote Web
Console menu while holding down the Ctrl key.
Another possible cause is that a Java application was not
allowed to start. If a message appears and asks if you want
to run an application, click Run.
If none of the above actions solve the problem, reinstall the
JRE.
The possible causes are that the JRE is not installed in the
Remote Web Console computer, the JRE installation failed, When you click the Remote Web Console menu, a message
appears asking you to download the file 2
or the JRE add-on is disabled on the web browser. Cancel SJsvlSNStartServlet.do or SJsvlAppStartServlet.do. One
minute later, the application error (20020-108000) occurs. the message, and install the JRE. If the JRE is already installed,
reinstall it.
Troubleshooting 147