Troubleshooting(syncmaster 798mb), Check list, Syncmaster 798mb – Samsung KS17CNKUHQ-XAZ User Manual
Page 88
 
Before calling for service, check the information in this section to see if you can remedy any 
problems yourself. If you do need assistance, please call 
the phone number on the
Information section or contact your dealer
.
 
 
Symptom
Check List
Solutions
No images on the 
screen. I cannot turn 
on the monitor.
Is the power cord 
connected properly?
Check the power cord connection 
and supply.
Can you see "
"
on the screen?
Check the signal cable connection.
If the power is on, 
reboot the computer to 
see the initial screen
(the login screen), 
which can be seen. 
If the initial screen (the login screen) 
appears, boot the computer in the 
applicable mode (the safe mode for 
Windows ME/XP/2000) and then 
change the frequency of the video 
card. 
(Refer to the 
Preset Timing Modes
)
Note: If the initial screen (the login 
screen) does not appear, 
contact a
service center or your dealer
.
Can you see "
" on
the screen?
You can see this message when the 
signal from the video card exceeds 
the maximum resolution and 
frequency that the monitor can 
properly handle. 
 
Adjust the maximum resolution and 
frequency that the monitor can 
handle properly. 
There is no image on 
the screen. 
Is the power indicator 
on the monitor blinking 
at 1 second intervals?
The monitor is in PowerSaver mode. 
 
Press any key on the keyboard to 
activate the monitor and restore the 
image on the screen.
The image on the 
screen is shaking.
Check the monitor 
configuration to see if 
it is in Interlace Mode. 
(Interlace Mode: 
Vertical frequency 
43Hz, 87Hz(i), etc)
The signal from the video card 
exceeds the maximum resolution 
and frequency of the monitor. 
Are there any
Move the monitor away from
SyncMaster 798MB