Troubleshooting – Samsung YP-T7Z-XAA User Manual

Page 57

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troubleshooting _ 55

troubleshooting

If you have a problem with your new mp3 player, check for a solution in
this list. If the problem persists, contact Samsung Customer Service at
1-800-SAMSUNG (1-800-726-7864).

PROBLEM

SOLUTION

Power will not turn on.

•

Power will not turn on if the battery is
completely drained. Recharge the battery and
turn the power on again.

•

In Hold state, press and briefl y hold the

and

buttons

at the same

time to reset the system

Buttons do not work.

•

Check if the

switch

is in the direction

of the arrow position.

•

Check if you pressed the right button, then
press again.

•

In Hold state, press and briefl y hold the

and

buttons

at the same

time to reset the system

The screen will not
turn on.

•

If <Display Off> is selected from <Settings> →
<Time>, the screen display will be turned off.
Press any button and see if it turns on.
However, pressing the [

,

,

,

,

] button

when the HOLD condition is on will not turn on
the display.

•

The screen may not be visible under direct
sunlight.

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