Samsung YP-Q2JCB-XAA - Manual (Page 83)

troubleshooting _ 83
troubleshooting
If you have a problem with your new MP3 player, check for a solution in
this list. If the problem persists, contact Samsung Customer Service at
1-800-SAMSUNG (1-800-726-7864).
PROBLEM SOLUTION
Power will not turn on.
• Power will not turn on if the battery is
completely drained. Recharge the battery and
turn the power on again.
• Press the Reset hole.
Buttons do not work.
• Check if the HOLD function is set to lock all
button operations.
• Ensure that you press the right button and icon
before trying.
• Press the Reset hole.
The screen will not
turn on.
• The screen may not be visible under direct
sunlight.
• When <Display Off Time> is selected from
<Settings> ĺ <Display>, the screen display
can be turned off. Tap any button and see if it
turns on.
Power is turning off.
• The power is automatically turned off when the
battery is completely drained. Recharge the
battery.
• If <Auto Power Off> is selected from
<Settings> ĺ <System>, the Power will be
turned off when the player is in Pause mode.
Turn on the Player.